Open to opportunities

Praise Otitochukwu

@praiseotutochukwu

Message

Organized virtual assistant specializing in customer support and administrative operations.

Nigeria

Message

What I'm looking for

I seek remote roles where I can provide administrative and multi-channel customer support, improve processes, and deliver reliable, confidential assistance to executives and teams.

I am a highly organized virtual assistant with hands-on experience supporting clients across multi-channel customer service and administrative functions, including calendar management, travel logistics, and document preparation. I consistently work independently in remote settings, using tools like Google Workspace, Trello, Asana, and CRM systems to keep operations running smoothly and improve executive task completion.

My background includes customer service roles handling phone, email, and chat communications, plus administrative support for nonprofit leadership and content scheduling for agencies. I have edited and structured long-form documents, coordinated complex schedules and travel, and maintained strict confidentiality while improving follow-through and on-time delivery of projects.

Experience

Work history, roles, and key accomplishments

Personal Assistant

Whisper to Humanity

Jan 2026 - Jan 2026 (0 months)

Provided administrative support to senior leadership, managing complex calendars, travel logistics, and preparing meeting minutes that improved executive task completion by 30%. Edited and structured a 37-page manuscript and maintained confidentiality of sensitive records.

Calendar Management Travel Coordination Meeting Minutes Confidentiality

Customer Service Representative

Reylics Accessories

Oct 2025 - Jan 2026 (3 months)

Managed multi-channel customer communications (phone, email, chat), performed proactive outbound follow-ups, and coordinated delivery timelines to resolve issues and maintain satisfaction. Tracked interactions and order status in Trello and spreadsheets while meeting daily communication targets.

Customer Support Trello Google Sheets Order Management CRM Email Support Phone Support

Administrative & Social Media Support

3PVA

Aug 2025 - Jan 2026 (5 months)

Created documents and visual content using Google Workspace and Canva, managed content calendars and scheduling for 20+ monthly deliverables, and produced weekly reports summarizing activities and recommendations. Managed multiple client accounts and ensured on-time delivery.