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Evens Merizier

@evensmerizier

Experienced customer service and sales representative driving satisfaction and revenue.

Dominican Republic
Message

What I'm looking for

I'm seeking customer service or sales roles where I can boost satisfaction and revenue, use my multilingual skills, work collaboratively, and take on responsibility for upselling, account servicing, and measurable performance improvements.

I am a customer service and sales professional with seven years of experience resolving inquiries, driving sales, and supporting operations across retail and call-center environments.

At Home Depot and Transcom I resolved 95% of customer issues within 24 hours, increased sales revenue by 20% through upselling, and expanded the client base by 30% via cold calling and relationship building.

I specialize in inventory management, demand forecasting, account servicing, and preparing displays and promotions, and I bring strong communication, multilingual fluency, and practical problem-solving to every role.

I'm upbeat, adaptable, and focused on exceeding objectives by combining empathy with strategic selling; I seek roles where I can improve customer satisfaction, mentor teams, and contribute measurable sales growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UN

UNIKA

High School Diploma, General Education

Completed a High School Diploma at UNIKA in Port-au-Prince, graduating in 2014.

Tech stack

Software and tools used professionally

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Evens Merizier - Customer Service Representative - Transcom | Himalayas