Evens Merizier
@evensmerizier
Experienced customer service and sales representative driving satisfaction and revenue.
What I'm looking for
I am a customer service and sales professional with seven years of experience resolving inquiries, driving sales, and supporting operations across retail and call-center environments.
At Home Depot and Transcom I resolved 95% of customer issues within 24 hours, increased sales revenue by 20% through upselling, and expanded the client base by 30% via cold calling and relationship building.
I specialize in inventory management, demand forecasting, account servicing, and preparing displays and promotions, and I bring strong communication, multilingual fluency, and practical problem-solving to every role.
I'm upbeat, adaptable, and focused on exceeding objectives by combining empathy with strategic selling; I seek roles where I can improve customer satisfaction, mentor teams, and contribute measurable sales growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Transcom
Mar 2018 - Jan 2019 (10 months)
Resolved 95% of customer issues within 24 hours and handled escalated calls professionally while upselling services to achieve a 20% increase in sales revenue.
Education
Degrees, certifications, and relevant coursework
UNIKA
High School Diploma, General Education
Completed a High School Diploma at UNIKA in Port-au-Prince, graduating in 2014.
Availability
Location
Authorized to work in
Website
enhancv.comJob categories
Skills
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