Eveline Jeanette de Claro

I am a customer-focused service professional with hands-on experience in fast-paced retail hospitality and voice-based customer support. I have worked as a Guest Experience Leader, a Customer Service Representative on a US voice account, and as a Video Content Editor, building strong communication and problem-solving skills.

I completed coursework toward a Bachelor of Science in Tourism Management and hold NCII certification in Food and Beverages, with training in in-flight catering. My roles have required composure under pressure, effective time management, and the ability to handle upset customers while delivering clear information.

I am eager to grow professionally in a supportive workplace where I can apply my customer service strengths, basic technical skills, and creative experience in content editing to contribute positively to team goals.