Eva S
@evas
Multilingual customer service and HR professional with strong remote and translation expertise.
CroatiaWhat I'm looking for
I am a multilingual professional specializing in customer service, HR/recruitment, and freelance translation, with extensive remote-work experience across international teams. I have delivered accurate German-English bilingual order processing, policy and invoicing support, and translated books and technical documentation while providing proofreading and editing.
I consistently leverage tools such as SAP, Jira, Workday, Microsoft Teams, Zoom, and MS Office to manage projects, client records, and candidate pipelines. I combine strong communication, attention to detail, and adaptability to exceed KPIs and resolve customer issues efficiently.
Experience
Work history, roles, and key accomplishments
Freelance Translator
Freelance
Dec 2017 - Present (8 years 3 months)
Provide translation, proofreading, and editing of books, documentation, ledgers, and user manuals, ensuring accurate and culturally appropriate localized content.
Customer Service
CPL
Feb 2023 - May 2023 (3 months)
Processed German-language orders and administrative tasks, maintained accurate customer records in SAP and MS Office, and resolved customer complaints to improve satisfaction.
Operation Specialist
MMC Group Services
Nov 2021 - Jul 2022 (8 months)
Created and amended policy contracts and invoicing, collaborated in a German-English team, and used Jira, Workday and MS Office to support project management and data analysis.
Handled bilingual (German/English) order processing, managed customer records and feedback, and performed administrative data tasks using SAP and collaboration tools to support remote service delivery.
Recruiter - HR
M2 Personal
Sep 2017 - Jul 2019 (1 year 10 months)
Delivered strategic HR consulting, sourced and placed candidates via LinkedIn and job boards, exceeded sourcing KPIs by 20%, and managed client and candidate communications.
Education
Degrees, certifications, and relevant coursework
Showit / Squarespace / Figma (Web design course)
Professional Course, Web Design
2023 - 2023
Completed a web design course covering Showit, Squarespace, and Figma tools in September 2023.
TEFL 120 Hours Course
TEFL Certificate (120 hours), Teaching English as a Foreign Language
2023 - 2023
Completed a 120-hour TEFL certificate for teaching English as a second language in May 2023.
General Bilingual High School
High School Diploma, General Bilingual Studies
2007 - 2011
Graduated from a general bilingual high school in Košice with a secondary school diploma in May 2011.
Tech stack
Software and tools used professionally
Availability
Location
CroatiaAuthorized to work in
Job categories
Interested in hiring Eva?
You can contact Eva and 90k+ other talented remote workers on Himalayas.
Message EvaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
