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As a Customer Support Specialist with over four years of experience, I have developed a strong foundation in multilingual communication and client support. My journey began with a Bachelor's degree in Linguistics from Minsk State Linguistic University, which equipped me with the skills to assist clients from diverse backgrounds. I have worked in high-volume fintech environments, providing support to English- and Russian-speaking clients, and have a proven track record in troubleshooting and problem-solving.

In my recent role as a Migration Consultant and Freelance Translator, I have translated personal and legal documents for migrants and expats, while also supporting them with official procedures in Poland. My expertise in cross-cultural communication has allowed me to effectively consult clients on their rights and integration opportunities, making their transition smoother. I am passionate about helping others navigate complex systems and am always eager to learn and adapt to new challenges.