Evan Gracielle Mapagu

Managed Shopify landing pages and PDP designs and optimization. Provided executive reporting directly to the client and managed growth initiatives.

Managed Shopify and WordPress landing pages and PDP optimization. Supported seller success initiatives and enhanced online customer journeys.

Managed recruitment, executive support, and e-commerce operations. Handled product research, Amazon listings, customer service, and process development.

Directed daily e-commerce operations and website performance. Monitored product rankings, PPC campaigns, inventory, and listing compliance.

Managed backend operations across Shopify, Etsy, WordPress, and Amazon. Maintained product catalogs and optimized online store content.

Delivered full-cycle recruitment for technical, gaming, customer service, and management positions. Successfully sourced specialized candidates across multiple industries.

Managed CV formatting, invoicing, scheduling, and recruitment administration. Provided executive-level virtual assistance and operational support.

Identified profitable products using market analysis and research tools. Managed Shopify stores, inventory, order processing, and customer inquiries.

Led recruitment initiatives for nonprofit and life science organizations. Placed professionals ranging from specialists to director-level positions.

Led sourcing strategies and recruitment campaigns for technical and business roles. Developed candidate pipelines and improved hiring processes.

Managed Amazon catalog operations and listing accuracy. Developed reporting processes and product research strategies.

Led customer service teams and managed escalations. Maintained service quality standards and customer satisfaction metrics.

Bachelor of Arts in Mass Communication from Centro Escolar University, completed from 2000 to 2005.