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Eva Alphonse

@evaalphonse

I deliver customer-focused service, operations support, and clear communication across diverse environments.

Thailand
Message

What I'm looking for

I'm seeking a remote customer support, customer success, or operations role where I can contribute to a collaborative team and deliver excellent service.

I'm currently teaching 750 primary students across 21 classes at Chongfah Sinseung Wanich Bamrung School in Chiang Mai, where I independently design curriculum and adapt communication for varied learning styles.

At Uptown Ties, I earned a promotion to bartender through initiative and independent study, managed service for up to 30 customers at once, and built personalized customer relationships that encouraged repeat business. I stay calm under pressure, listen actively, and resolve concerns with practical solutions.

I've also supported development and operations at Girls on the Run MN and led a funded community-based sociology research project, bringing strong organization, research, writing, and relationship-building skills to collaborative teams.

Experience

Work history, roles, and key accomplishments

CS
Current

English Teacher

Chongfah Sinseung Wanich Bamrung School

May 2026 - Present (3 months)

Designed and delivered curriculum and learning materials for 750 primary students across 21 classes. Adapted teaching strategies to engage students with varying English proficiency and collaborated with Thai staff.

UT

Bartender

Uptown Ties

Jan 2023 - Feb 2026 (3 years 1 month)

Promoted to bartender through initiative and reliability, delivering personalized service and managing the bar independently while serving up to 30 customers at a time. Resolved customer concerns professionally in high-pressure situations.

GM

Development and Operations Intern

Girls on the Run MN

Feb 2022 - Jun 2022 (4 months)

Managed multiple projects, supported grant applications, and assisted with operational tasks. Led and coached a team of 20 girls, fostering their physical growth and confidence.

Hamline University logoHU

Sociology Departmental Honors Project

Hamline University

Jun 2020 - Dec 2021 (1 year 6 months)

Independently designed and managed a community-based research project on identity narratives within racialized spaces. Conducted outreach, collected and analyzed qualitative data, and synthesized over 30 articles.

Education

Degrees, certifications, and relevant coursework

Hamline University logoHU

Hamline University

Bachelor of Arts, Sociology

Grade: 3.97 GPA

Activities and societies: Dean's List 2018-2022

Graduated summa cum laude with a Bachelor of Arts in Sociology, minoring in Political Science and Global Studies.

Tech stack

Software and tools used professionally

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