Siripohn Duangchan
@siripohnduangchan
Adaptable professional skilled in customer support, instruction, and kitchen operations with strong Excel skills.
What I'm looking for
I am an adaptable professional with experience in customer support, teaching, and culinary operations, backed by a Bachelor of Arts in Sociology and Anthropology from Chiang Mai University. I focus on clear communication, attention to detail, and consistent adherence to procedures to deliver high-quality results.
In operational roles I coordinated teams of 6–10 staff, managed 40–60 daily customer interactions, and prepared 50+ food orders per day while maintaining hygiene and SOP compliance. As a teacher I supported 10–15 learners per session, contributed to a roughly 20% improvement in learning outcomes, and ensured timely class operations.
I hold multiple certificates including Microsoft Excel for Office Work and business/Agile fundamentals, and I apply these skills to improve processes, maintain accurate records, and resolve issues efficiently—striving to contribute reliability and practical problem-solving to my next role.
Experience
Work history, roles, and key accomplishments
Teacher
Unknown
Feb 2024 - Jul 2024 (5 months)
Trained and supported 10–15 learners per session, tailoring instruction to individual needs and producing ~20% improvement in learning outcomes while ensuring 95% on-time class operation.
Administrative Assistant
Unknown
Jul 2022 - Sep 2022 (2 months)
Managed 40–60 customer inquiries per day via chat and online channels, coordinating with internal teams to achieve 90–95% same-day resolution and maintained 98% data accuracy in records.
Education
Degrees, certifications, and relevant coursework
Chiang Mai University
Bachelor of Arts, Sociology and Anthropology
2019 - 2022
Completed a Bachelor of Arts in Sociology and Anthropology with a minor in Political Science, covering courses such as Sociology of Work, Organizational Behavior, and Social Research Methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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