Caroline Bonelly
@carolinebonelly
Dedicated call center supervisor focused on achieving company goals.
Dominican RepublicWhat I'm looking for
I am a proactive and responsible professional with a strong background in call center operations. My experience as a supervisor has equipped me with the skills to lead teams effectively and ensure that objectives are met consistently. I pride myself on my punctuality and commitment to excellence in service delivery.
Throughout my career, I have successfully supervised agents, fostering a positive work environment that encourages productivity and teamwork. My bilingual abilities in English and Spanish allow me to communicate effectively with diverse teams and clients, enhancing customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Supervisora en Call Center
Green Room
Feb 2018 - Present (7 years 5 months)
Supervised call center agents, ensuring adherence to company policies and performance metrics. Managed daily operations within a dynamic call center environment.
Education
Degrees, certifications, and relevant coursework
Colegio Eugenio María de Hostos
Bachiller, General Studies
Completed secondary education at Colegio Eugenio María de Hostos. The curriculum covered a broad range of subjects, preparing for higher education and professional life.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Interested in hiring Caroline ?
You can contact Caroline and 90k+ other talented remote workers on Himalayas.
Message CarolineFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
