Open to opportunities

UTHMAN QAWIYYI MUHAMMED

@uthmanqawiyyimuhamme

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IT Support Engineer skilled in system configuration and troubleshooting.

Nigeria

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am an IT Support Engineer with extensive experience in configuring and maintaining computer systems and networks. My journey began with a BSc in Computer Science from Kwara State University, where I graduated with a Second-Class Upper Division. Over the years, I have honed my skills in various roles, including IT Support at Sterling Oil Exploration and as a Security Analyst at Treten Network Limited.

Throughout my career, I have demonstrated a strong ability to diagnose and resolve technical issues, ensuring optimal performance and minimal downtime. My proficiency in deploying mobile devices, managing IP telephony systems, and utilizing network monitoring tools has enabled me to contribute effectively to my teams. I am passionate about leveraging technology to enhance operational efficiency and user experience.

Experience

Work history, roles, and key accomplishments

Current

IT Support

Current

Sterling Oil Exploration & Energy Production Co. Limited

Sep 2022 - Present (2 years 10 months)

Skilled in setting up and configuring computer systems and accessories to meet organizational requirements, ensuring seamless functionality and user-readiness. Experienced in diagnosing, resolving, and maintaining system issues to ensure optimal performance, reliability, and minimal downtime.

Systems System Configuration Troubleshooting Network Licenses Autocad Yealink IP Phones

IP Surveillance Security Analyst

Treten Network Limited

Jul 2022 - Present (3 years)

Utilized network monitoring tools such as Grafana, Netboss, and NetBrain to track and manage IP addresses, ensuring optimal performance, security, and connectivity across networks. Used the BMC Remedy tool to create and manage tickets for incidents during surveillance, ensuring timely issue resolution and effective incident tracking.

Grafana Netboss NetBrain IP Management Incident Management Security Analysis Netbrain

IT Support

ALTV Engineering

Apr 2020 - Present (5 years 3 months)

Set up and configured computer systems and peripherals to ensure optimal functionality, compatibility, and efficiency in various operational environments. Performed system diagnostics, repairs, and routine maintenance to ensure optimal performance and longevity of devices.

Systems Software Configuration Maintenance

IT Support Engineer

Sensitive Integrated Solutions

Nov 2018 - Present (6 years 8 months)

Deployed and set up computer systems and peripherals, ensuring proper configuration, functionality, and compatibility for optimal performance and user efficiency. Identified and resolved hardware and software issues to restore functionality, enhance performance, and ensure system reliability.

System Configuration

Education

Degrees, certifications, and relevant coursework

Kwara State University

BSc, Computer Science

2019 - 2021

Grade: Second-Class Upper Division

Achieved a Second-Class Upper Division in Computer Science. The curriculum provided a strong foundation in various aspects of computing.

Kwara State Polytechnic

HND, Computer Science

2015 - 2017

Grade: Upper Credit

Completed the Higher National Diploma program in Computer Science with an Upper Credit. This program focused on practical applications and advanced concepts in the field.

Kwara State Polytechnic

ND, Computer Science

2012 - 2014

Grade: Upper Credit

Activities and societies: Co-founded a tutorial group for Computer Science students (Oct 2013 – Aug 2014). Welfare Committee Member, Student Union Government (2014 Set).

Obtained a National Diploma in Computer Science with an Upper Credit. This foundational program covered essential computer science principles and practical skills.