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@uthmanqawiyyimuhamme
IT Support Engineer skilled in system configuration and troubleshooting.
I am an IT Support Engineer with extensive experience in configuring and maintaining computer systems and networks. My journey began with a BSc in Computer Science from Kwara State University, where I graduated with a Second-Class Upper Division. Over the years, I have honed my skills in various roles, including IT Support at Sterling Oil Exploration and as a Security Analyst at Treten Network Limited.
Throughout my career, I have demonstrated a strong ability to diagnose and resolve technical issues, ensuring optimal performance and minimal downtime. My proficiency in deploying mobile devices, managing IP telephony systems, and utilizing network monitoring tools has enabled me to contribute effectively to my teams. I am passionate about leveraging technology to enhance operational efficiency and user experience.
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Work history, roles, and key accomplishments
Sterling Oil Exploration & Energy Production Co. Limited
Sep 2022 - Present (3 years 2 months)
Skilled in setting up and configuring computer systems and accessories to meet organizational requirements, ensuring seamless functionality and user-readiness. Experienced in diagnosing, resolving, and maintaining system issues to ensure optimal performance, reliability, and minimal downtime.
Treten Network Limited
Jul 2022 - Present (3 years 4 months)
Utilized network monitoring tools such as Grafana, Netboss, and NetBrain to track and manage IP addresses, ensuring optimal performance, security, and connectivity across networks. Used the BMC Remedy tool to create and manage tickets for incidents during surveillance, ensuring timely issue resolution and effective incident tracking.
ALTV Engineering
Apr 2020 - Present (5 years 7 months)
Set up and configured computer systems and peripherals to ensure optimal functionality, compatibility, and efficiency in various operational environments. Performed system diagnostics, repairs, and routine maintenance to ensure optimal performance and longevity of devices.
Sensitive Integrated Solutions
Nov 2018 - Present (7 years)
Deployed and set up computer systems and peripherals, ensuring proper configuration, functionality, and compatibility for optimal performance and user efficiency. Identified and resolved hardware and software issues to restore functionality, enhance performance, and ensure system reliability.
Degrees, certifications, and relevant coursework
BSc, Computer Science
2019 - 2021
Grade: Second-Class Upper Division
Achieved a Second-Class Upper Division in Computer Science. The curriculum provided a strong foundation in various aspects of computing.
HND, Computer Science
2015 - 2017
Grade: Upper Credit
Completed the Higher National Diploma program in Computer Science with an Upper Credit. This program focused on practical applications and advanced concepts in the field.
ND, Computer Science
2012 - 2014
Grade: Upper Credit
Activities and societies: Co-founded a tutorial group for Computer Science students (Oct 2013 – Aug 2014). Welfare Committee Member, Student Union Government (2014 Set).
Obtained a National Diploma in Computer Science with an Upper Credit. This foundational program covered essential computer science principles and practical skills.
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