Looking for a job

Etienne Belmar

@etiennebelmar

I build payment products and fraud prevention systems that reduce losses, improve dispute outcomes, and scale operations.

Germany

Message

What I'm looking for

I'm looking for a role where I can build and improve payment and fraud prevention products, lead cross-functional teams, and use data and automation to reduce risk. I'm open to remote, hybrid, or on-site work and willing to relocate within the EU.

I've built payment products and fraud prevention systems across Exmox, Dimater, Computop, InnoGames, Goodgame Studios, and Bigpoint. I currently lead a five-person fraud management team at Exmox, setting fraud strategy, optimizing detection tools, and reporting KPI-driven recommendations to senior management.

At Bigpoint, I developed an automated risk-scoring system for 300+ million users and an SQL-based chargeback dispute system that improved win rates by 25%. At Dimater, I built a payment platform from research and UX/UI design through API, Hosted Payment Page, and development coordination.

I'm hands-on with payment integrations, fraud analytics, Python automation, chargeback management, and compliance across PSD2, PCI DSS, AML/CFT, and KYC. I enjoy leading interdisciplinary teams and turning emerging fraud patterns into practical, scalable countermeasures.

Experience

Work history, roles, and key accomplishments

Current

Team Lead, Fraud Management

Current

Exmox GmbH

Jan 2025 - Present (1 year 8 months)

Lead a 5-person fraud management team, defining fraud prevention strategy and managing detection tools. Build executive dashboards and own chargeback and dispute management processes.

SLA Management PCI DSS Visa Mastercard Fraud Prevention Rules Engine Scoring Models Chargeback Management Ethoca Accertify Python SQL KPI Dashboards

Senior Product Manager – Payment Products & Services

Dimater GmbH

Mar 2023 - Aug 2023 (5 months)

Owned the full product lifecycle of payment products, building a payment platform from scratch. Implemented REST API and Hosted Payment Page, and managed product backlog and agile ceremonies.

Product Management REST APIs Hosted Payment Pages UX UI Design Jira Confluence Agile Scrum Market Analysis Technical Documentation

Senior Product Manager

Computop GmbH

Nov 2017 - Feb 2023 (5 years 3 months)

Managed development and optimisation of payment solutions for e-commerce and POS across Europe. Led integration of omnichannel payment methods and ensured compliance with PSD2, GDPR, and PCI DSS.

Product Management Payment Solutions Omnichannel EWallet Card Payment Direct Debit A PM PSD2 GDPR PCI DSS A B Testing Fraud Detection

Senior Support Manager

Computop GmbH

Nov 2016 - Oct 2017 (11 months)

Provided technical support and consulting for international customers across all payment products. Analysed and resolved technical problems and configured customer payment connections.

Technical Support Payment Products PCI Compliance Tokenization Reconciliations Multi Channel Payments

Senior Fraud Manager

InnoGames GmbH

Dec 2013 - Sep 2016 (2 years 9 months)

Developed and implemented fraud detection and prevention strategies for online games. Managed fraud detection systems, conducted investigations, and liaised with authorities and PSPs.

Fraud Prevention Fraud Detection Ethoca Chargeback Management Affiliate Fraud PSP Management Investigation Training

Senior Payment Supporter

Bigpoint GmbH

Oct 2013 - Nov 2013 (1 month)

Short-term role supporting payment operations and fraud processes during a transition period.

Payment Operations Fraud

Fraud Analyst

Goodgame Studios GmbH

Oct 2012 - Sep 2013 (11 months)

Investigated fraud activity including affiliate fraud and payment abuse. Analysed large datasets to identify fraud patterns and performed risk assessments.

Fraud Analysis Data Analysis Risk Assessment Disputes Chargebacks Affiliate Fraud

International Support Manager

ProsiebenSat1 Games GmbH

Jul 2012 - Jul 2012 (0 months)

Managed global customer support across multiple channels and coordinated with internal departments to assess and respond to fraudulent behaviour.

Customer Support Fraud Risk Assessments Multichannel Support

Payment Specialist / Fraud Manager

Bigpoint GmbH

Jan 2010 - Jun 2012 (2 years 5 months)

Developed an automatic risk scoring system for 300+ million users and an automatic chargeback dispute system that improved win rates by 25%. Managed fraud investigations and PSP relationships.

Risk Scoring SQL Chargeback Management Fraud Prevention PSP Management Scheme Compliance Data Analysis

Senior Community Manager

Bigpoint GmbH

Jul 2007 - Dec 2010 (3 years 5 months)

Managed and mentored international community manager teams and coordinated moderator teams. Acted as interface between customers, producers, and game design teams.

Community Management Team Leadership Training Moderation Escalation Management