Jagdeep Kumar Ravinder

Spearheaded product development across digital entertainment channels (mobile, tablet, TV), delivering innovative, user-centric features. Implemented Agile methodologies to streamline sprints, reduce delivery time, and improve cross-functional collaboration. Optimized platform stickiness by leveraging behavioral analytics to guide product decisions and increase daily active users.

Managed enhancements in the core eCommerce product suite, including checkout optimization and loyalty features. Drove adoption of dynamic discounting logic using customer segmentation, improving promotional redemption rates. Defined product requirements for global PSP integrations, ensuring secure, compliant, and scalable payment solutions.

Orchestrated global rollout of payment platform upgrades, reducing transaction failures by 30% within 3 months. Introduced user journey enhancements based on customer feedback loops and usability testing. Led the design and implementation of a fraud prevention layer in payment workflows to enhance transaction security.

Managed product development for Klarna Debit Card, working with VISA and Tietoevry to implement secure issuance, activation, and full card lifecycle management. Delivered and managed Klarna’s Bank Account Switching Service, conducting product discovery, vendor evaluation, and integration of a BaFin-compliant third-party solution. Led delivery and project management for Klarna Bank Account, oversee

Managed product development for Klarna Debit Card, working with VISA and Tietoevry to implement secure issuance, activation, and full card lifecycle management. Defined card management roadmap and ensured seamless user experience across Klarna’s mobile and web platforms. Acted as liaison between Product, Legal, Compliance, and Engineering to ensure successful delivery within time, budget, and regu

Led QA operations for Spotcap’s B2B lending platform, managing a blended team of manual and automation testers, including working students. Designed and maintained comprehensive test strategies covering loan origination, KYC, document verification, and repayment flows. Built and executed automated and manual test cases across web and API layers, ensuring high-quality releases under tight regulator

Focused on Strategic Management, Innovation, International Marketing, and Business Analytics. This program provided a comprehensive understanding of global business operations and strategic decision-making.

Focused on the software development lifecycle, gaining expertise in various stages of software creation. This program provided a strong foundation in engineering principles and practices.