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Ethel Mgwenya

@ethelmgwenya

Project Coordinator at BitCo Telecoms coordinating telecommunications implementations, including voice and PBX migrations.

South Africa

Message

At BitCo Telecoms, I coordinate telecommunications implementation projects across major ISP customer accounts, managing schedules, delivery milestones, risks and project documentation. I also coordinate voice and PBX migrations, from technical dependencies and testing through cutover and post-migration validation.

Previously, at Zavuna Technologies, I coordinated concurrent telecommunications projects and supported the Exxaro telecommunications rollout. My earlier work at Broadlink and Wireless Business Solutions included property-acquisition coordination for rollout programmes and support for enterprise network operations. I’ve completed the Google Project Management Professional Certificate and am completing PMP Exam Preparation through ILX.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

BitCo Telecoms

Aug 2023 - Present (3 years 2 months)

Coordinate a high-volume portfolio of telecommunications implementation projects across major ISP customer accounts, maintaining clear priorities, schedules and delivery milestones. Prepare weekly executive reports, customer updates and project dashboards to provide visibility into delivery status, risks and dependencies.

Project Coordinator - Microwave Support

Zavuna Technologies

Jan 2019 - Jul 2023 (4 years 6 months)

Managed multiple ISP reseller accounts and coordinated concurrent telecommunications projects through structured planning, communication and progress tracking. Produced weekly executive reports and facilitated stakeholder communication meetings to communicate progress, risks and required actions.

Property Liaison

Broadlink

Jun 2017 - Dec 2018 (1 year 6 months)

Coordinated property-acquisition activities supporting national telecommunications rollout programmes. Liaised with MTN, Telkom, American Tower Corporation and Jasco stakeholders regarding project requirements, progress and dependencies.

Property Acquisition Stakeholder Liaison Project Planning Risk Tracking Google Earth Pro Project Documentation Administrative Support

Network Systems Administrator

Wireless Business Solutions

Oct 2016 - Apr 2017 (6 months)

Supported enterprise network operations and telecommunications implementation projects. Assisted Project Managers with technical reporting, documentation and structured project information, and investigated network faults to support resolution and service continuity.

Network Administration Cisco Huawei Mikrotik Technical Reporting Documentation Fault Investigation Project Support