Chrizelle Nelson

Defines project scope, goals, and deliverables in collaboration with stakeholders. Manages risks, facilitates communication, and drives continuous improvement through retrospectives and Scrum ceremonies.

Led planning and execution of product implementations, achieving project milestones and over 95% client satisfaction. Championed Agile practices, increasing delivery speed by 15% and reducing delays by 25%.

Managed complex IT projects, breaking down deliverables into actionable tasks and clear timelines. Implemented quality control and risk management processes, improving delivery predictability.

Coordinated the rollout of the National System Strategy, improving program KPIs and operational effectiveness. Led cross-departmental projects, streamlining workflows and reducing overhead by 10%.

Supported project monitoring and issue resolution, achieving a 90% success rate in resolving blockers. Compiled comprehensive documentation for data migration and clean-up projects.

Coordinated quarterly evaluations and workshops with senior management, increasing program performance metrics by 10% and identifying key areas for improvement.

Managed cross-functional teams to deliver project documentation and proposals, resulting in a 15% increase in new business opportunities and successful SLA renewals.

Assisted in the coordination and delivery of executive training programmes.

Certified Associate Project Manager (CAPM) certification from PMI, completed in 2022.

Masters of Commerce degree from the University of Stellenbosch.

Bachelor of Commerce degree from the University of the Western Cape.

Certified Agile Professional certification from ICAgile, completed in 2021.

Post-Graduate Diploma in Project Management from the University of Stellenbosch.

Project Management Professional (PMP) certification from PMI, completed in 2026.

Certified Scrum Master (CSM) certification from Scrum Alliance, completed in 2024.