I’m a detail-driven operations and support specialist with over a decade of experience helping people and systems work better together. I’ve worked at industry leaders like Apple and ADP, where I honed my skills in customer experience, troubleshooting, data integrity, and team development. I’m now seeking a remote role where I can bring structure, empathy, and efficiency to a team that values excellence and authenticity.
I spent 10+ years at Apple, growing from hands-on tech support into leadership roles, where I coached teams, resolved escalated issues, and streamlined workflows. At ADP, I worked in a fast-paced environment supporting client-side processes, often handling sensitive data and contributing to cross-functional success.
I’m a natural problem solver with a love for organization, communication, and clean processes. Whether I’m managing data, training a new team member, or navigating a tough technical issue, I bring calm, clarity, and a get-it-done mindset.
Currently seeking remote opportunities in operations, customer success, data entry, or support, with a company that values flexibility, empathy, and getting results the right way.
