Open to opportunities

Ethan Delaney

@ethandelaney

Message

Detail-oriented corporate services coordinator specializing in executive travel and operational efficiency.

United States

Message

What I'm looking for

I am seeking a role coordinating executive travel or operations in a collaborative, fast-paced company where I can apply data-driven process improvements and deliver exceptional client service.

I am a detail-oriented professional who supports executive leadership by coordinating high-volume business travel and managing client accounts. I have managed calendars, travel logistics, confidential records, and communications for a multi-million dollar portfolio while maintaining accuracy and discretion.

I build operational trackers and workflows using Excel, SmartSheet, and Dynamics 365, and produce insights with Power BI to drive process improvements and visibility across teams. I coordinate cross-departmentally and with vendors to resolve time-sensitive issues, process invoices, and ensure seamless service delivery.

I thrive in fast-paced, deadline-driven environments, quickly learn new technologies, and bring strong interpersonal and problem-solving skills to improve client experiences and operational efficiency.

Experience

Work history, roles, and key accomplishments

Corporate Services Coordinator

Flight Centre Corporate Traveler

Sep 2021 - Feb 2025 (3 years 5 months)

Supported 20+ corporate accounts representing a $3M portfolio by managing calendars, executive travel logistics, and confidential client records while improving operational workflows and reporting for senior leadership.

Travel Coordination Calendar Management Concur Smartsheet Power BI Dynamics 365 Reporting

After-Hours Support Associate

Corporate Traveler (Stage & Screen Division)

Aug 2019 - Mar 2020 (7 months)

Provided remote after-hours support for time-sensitive traveler issues, triaging urgent requests, maintaining detailed case documentation, and escalating critical matters for rapid resolution.

Case Documentation Escalation Management Customer Service Communication Remote Operations