Tiffani J

I am an executive administrative professional with strong experience coordinating complex corporate travel, managing schedules, and supporting executives and specialized clients. I deliver calm, professional communication and meticulous attention to detail in fast-paced environments.

In my current role as Travel Supervisor, I arrange flights, hotels, and ground transportation for executives and special-needs clients, assist with flight changes and cancellations, and administer customer surveys to drive service improvements. I also gather and maintain accurate digital records and recommend process enhancements to meet changing demands.

I have leadership experience coaching and evaluating staff, creating training materials, and conducting service training to boost team performance and maintain high customer service standards. Previously, as a Peer Evaluator Specialist and Communication Center Team Lead, I reduced turnaround times, streamlined recordkeeping, and implemented operational best practices.

I am committed to continuous improvement, strong stakeholder relationships, and delivering high-quality support that minimizes disruptions and enhances organizational efficiency.