E T
@et0
Experienced sales and customer service professional with strong recruiting skills.
What I'm looking for
I am an experienced professional in sales, customer service, and recruiting, dedicated to helping clients find the right solutions. My background includes working with various tools such as Salesforce and Workday, which I utilize daily to enhance productivity and efficiency. I thrive in fast-paced, goal-driven environments, bringing a positive attitude and strong communication skills to every interaction.
Throughout my career, I have held various roles that have honed my abilities in customer service and sales. As an Account Executive at Yelp, I successfully sell advertising solutions to business owners, leveraging my skills in lead generation and upselling. My experience as a Customer Service Representative at Ansafone Contact Center allowed me to assist customers effectively while maintaining compliance with HIPAA regulations. I take pride in my ability to build strong client relationships and manage sensitive information with confidentiality.
Experience
Work history, roles, and key accomplishments
Vehicle Purchasing Agent
Cash for Cars
Apr 2024 - Present (1 year 1 month)
Negotiated terms and handled end-to-end purchasing of vehicles. Built client relationships and scheduled 24-hour pickup/delivery.
Account Executive
Yelp
Apr 2024 - Present (1 year 1 month)
Sell advertising solutions to business owners via outbound calls and email. Utilize Salesforce, Workday, MacBook, and Okta for daily operations and reporting.
Customer Service Rep. Tier 2
Ansafone Contact Center
Dec 2023 - Apr 2024 (4 months)
Assist customers with food, OTC meds, and utility support. Deescalate sensitive issues and maintain HIPAA compliance.
Recruiter
Umbrella Trucker’s Cafe
Jan 2020 - Aug 2021 (1 year 7 months)
Full-cycle virtual recruiting and onboarding for logistics industry roles.
Unemployment Insurance Representative 1
AppleOne
Sep 2021 - Jan 2022 (4 months)
Guided claimants through appeals; researched and resolved discrepancies. Managed sensitive documentation with confidentiality.
BDC Sales/Internet Sales
Centennial Toyota / Earnhardt Mazda GMC
Jan 2018 - Jan 2020 (1 year 11 months)
Top performer with documented sales metrics and award recognition. Managed appointment setting, CRM data entry, and cross-selling.
Education
Degrees, certifications, and relevant coursework
E hasn't added their education
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