Esther Prince
@estherprince
Hi, I am driven, focused and always ready to learn. I am very passionate about personal development. and I am committed to improving myself.
NigeriaWhat I'm looking for
I am a reliable and detailed professional with skills in customer support and data entry. I am a quick learner, adaptable and seeking remote opportunities to grow.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Practice
Freelance
Jan 2025 - Present (1 year 5 months)
Created realistic email, live chat, and complaint-handling samples for a customer support portfolio, practicing responses to angry, urgent, and complex scenarios. Focused on providing clear solutions while maintaining customer satisfaction.
Customer Support Intern
MIL Studios
Jan 2023 - Mar 2024 (1 year 2 months)
Responded to 10+ customer inquiries daily via email, chat, and face-to-face support, resolving complaints and processing refunds to maintain positive customer experiences. Kept detailed interaction records and handled frustrated customers with patience, empathy, and professionalism.
Education
Degrees, certifications, and relevant coursework
EDOCOHEST
National Diploma (ND), Health Information Management
Pursuing a National Diploma (ND) in Health Information Management at EDOCOHEST, Nigeria, in the final year with an expected graduation in 2026.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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