Open to opportunities

Esther Nwoko

@esthernwoko

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Organized HR and administrative professional with strong communication and office management skills.

Nigeria

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What I'm looking for

I am looking for a role in HR or office administration that leverages my communication, organizational, and reporting skills within a collaborative company focused on growth and development.

I am an organized and dedicated administrative and human resources professional with experience across education, hospitality, nonprofit research, marketing, and customer service roles. I hold a BA in English Language and Literature (Second Class Upper) from Nnamdi Azikiwe University and completed NYSC in 2022–2023.

My career includes roles as a research and communication associate, customer service personnel, marketer, HR intern, receptionist, and English teacher. I have delivered literature reviews, data analysis, social media management, market research, recruitment support, and classroom instruction.

I excel in communication, time management, reporting, and team collaboration, and I am proficient with Microsoft Office, Google Workspace, Canva, CorelDraw, Photoshop, and basic video editing. I also use AI-assisted tools such as ChatGPT, Microsoft Copilot, and Google Gemini to increase productivity.

I am seeking an opportunity where I can apply my administrative, human resources, and communication skills to contribute to organizational growth and support effective operations.

Experience

Work history, roles, and key accomplishments

Current

Research and Communication Associate

Current

Ijeoma Nzelu Foundation

Jan 2026 - Present (2 months)

Conducted literature reviews, collected and analysed data to identify trends, and crafted narratives to improve stakeholder communications and online presence.

Research Data Analysis Content Writing Social Media Management Internal Communications Messaging Reporting

English Language Teacher (NYSC Intern)

Holy Family College

Jan 2023 - Dec 2023 (11 months)

Implemented lesson plans, assessed student progress, maintained records, and provided a safe learning environment during NYSC service.

Lesson planning Assessments Classroom Management Record keeping Mentorship Educational Workshops

Customer Service Personnel

Elite Group Ventures

Jan 2025 - Present (1 year 2 months)

Answered customer queries, resolved complaints and handled refunds, improving customer satisfaction through timely issue resolution and feedback collection.

Customer Service Complaint Resolution Product Knowledge Feedback Communication CRM

Marketer

Amaecom Global Limited

Jan 2024 - Present (2 years 2 months)

Conducted market research and executed marketing campaigns across digital channels, creating content and SEO strategies to drive awareness and engagement.

Market Research Digital Marketing Content Creation SEO Email Marketing Social Media Campaign Management

HR Intern

Legends Business World

Jan 2024 - Present (2 years 2 months)

Assisted recruiting, onboarding, training, and employee relations tasks to support HR operations and compensation planning.

Recruiting Onboarding Training Employee Relations Compensation HR & Administration Conflict Resolution

English Language Teacher

Christland Mission Schools

Jan 2023 - Present (3 years 2 months)

Developed and delivered curriculum and lesson plans, mentored students, managed classroom behaviour, and evaluated student progress with regular reports.

Curriculum Development Lesson planning Student Evaluation Classroom Management Mentoring Record keeping

Receptionist

Eva Green Hotels

Jan 2022 - Present (4 years 2 months)

Managed guest arrivals and departures, handled inquiries and complaints, maintained guest records, and ensured a welcoming lobby environment.

Front Desk Operations Records Management Complaint Resolution Hospitality

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University

Bachelor of Arts, English Language and Literature

Grade: Second Class Upper Division (2:1)

Activities and societies: International Conference of Students of English and Literary Studies (ICOSELS) attendee; member of English Student Association and NASELS.

Bachelor of Arts in English Language and Literature completed with Second Class Upper Division (2:1).