Esther Kabugi

I'm a highly motivated and customer-focused individual with recent training as a Virtual Assistant from ALX. My goal is to excel as a Chat Support Agent at Nonrigid, where I can leverage my strong written communication and problem-solving skills to enhance the user experience. I am dedicated to providing timely and professional customer assistance, ensuring that every interaction is positive and informative.

During my training, I developed essential skills in effective written communication, problem-solving, and efficient task management. I demonstrated my ability to provide clear and concise communication in simulated customer interactions and successfully resolved client inquiries. My adaptability and eagerness to learn new software and online platforms equip me to thrive in a chat support environment, and I am committed to continuous improvement and customer satisfaction.