’m looking for a flexible, part-time remote opportunity where I can use my experience in customer service, administrative support, data entry, and English-Portuguese communication. I’m open to learning new skills and taking on new responsibilities.

Esthela Borghesani
@esthelaborghe
English-Portuguese interpreter with experience in client communication, data entry, scheduling, and remote administrative support.
What I'm looking for
My career has centered around communication, customer service, and administrative support, with a strong focus on helping people navigate information, processes, and everyday challenges. I’m bilingual in English and Portuguese and have extensive experience working with people from different backgrounds.
At Everett Public Schools, I served as a communication bridge between Portuguese-speaking families and school staff, supporting enrollment and administrative processes for families from Pre-K through Grade 12. I also organized Portuguese-language meetings and created a Cultural Support Group in partnership with Wayside. In addition, I developed and presented an 11-hour professional development course on the Modern History of Brazil for educators in Everett, MA.
Earlier in my career, I worked as a Legal Assistant at Perez Gardini LLC, providing administrative and client support, including assisting clients who were not fluent in English. My background also includes customer service, education, hospitality, and community services.
I’m comfortable communicating with people, handling information accurately, learning new systems, managing details, and working independently. I’m particularly interested in opportunities involving customer support, administrative work, data entry, bilingual communication, and remote support. I enjoy work where being dependable, organized, and a good listener makes a real difference.
Experience
Work history, roles, and key accomplishments
Interpreter & Translator
Self Employed
Jul 2024 - Present (2 years 3 months)
Provide English/Portuguese interpretation and translation services while independently managing clients, communication, scheduling, deadlines, and workflow. Adapt communication style to different clients and professional environments while maintaining accuracy and confidentiality.
ESL Teacher | Family Liaison
Everett Public Schools
Jan 2020 - Dec 2024 (4 years 11 months)
Served as a bilingual communication bridge between Portuguese-speaking families and school staff, supporting clear and timely communication. Supported enrollment and administrative processes for families from Pre-K through Grade 12 and coordinated communication among multiple stakeholders.
Customer Service
Hi Tide Coffee Shop
Jan 2018 - Dec 2020 (2 years 11 months)
Provided customer service in a coffee shop environment.
Legal Assistant
Perez Gardini LLC
Mar 2020 - Sep 2020 (6 months)
Provided administrative and client support in a professional legal environment, including assistance for clients who were not fluent in English. Conducted research, organized information, and managed multiple responsibilities while maintaining accuracy and attention to detail.
House Manager
Private Family
Jan 2018 - Dec 2019 (1 year 11 months)
Managed household operations for a private family.
Childcare Professional
Private Family
Jan 2018 - Dec 2018 (11 months)
Provided childcare services for a private family.
Waitress
La Casa de Pedro
Jan 2017 - Dec 2018 (1 year 11 months)
Provided waitressing services in a restaurant.
Secretary
Pelicar Window Tint
Sep 2016 - Jul 2017 (10 months)
Coordinated schedules, supported daily administrative operations, and handled customer communication and service requests. Maintained organized office processes while balancing multiple responsibilities and changing priorities.
Independent Instructor
Pilates Instructor
Mar 2014 - Jun 2016 (2 years 3 months)
Managed individual clients and tailored services to their needs, including scheduling, communication, and follow-through. Built client relationships through personalized service and consistent support while working independently.
Vocational Instructor
SEDUC
Jan 2010 - Dec 2014 (4 years 11 months)
Provided vocational instruction in an educational setting.
Rhythmic Gymnastics Instructor
Stella Maris School
Jan 2010 - Dec 2013 (3 years 11 months)
Instructed rhythmic gymnastics at a school.
Education
Degrees, certifications, and relevant coursework
Lesley University
Graduate Certificate, Education
2022 - 2023
Graduate Certificate in The Impact of Trauma on Learning from Lesley University, 2022-2023.
Bridgewater State University
Graduate Certificate, TESOL
2022 - 2022
Graduate Certificate in Teaching English to Speakers of Other Languages (TESOL) from Bridgewater State University, 2022.
Language Connections
Community & Business Interpreter, Interpretation
2020 - 2020
Community & Business Interpreter certification from Language Connections, 2020.
Computer Systems Institute
Administrative Assistant Professional, Administrative Assistance
2018 - 2019
Administrative Assistant Professional program from Computer Systems Institute, 2018-2019.
Tuiuti University
MBA, Events Management
2014 - 2015
MBA in Events Management from Tuiuti University, 2014-2015.
Federal University of Paraná
Bachelor's, Physical Education
2007 - 2011
Bachelor's degree in Physical Education from Federal University of Paraná, 2007-2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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