Open to opportunities

Ana Lucia Da Silva

@analuciadasilva

Message

Bilingual legal and medical interpreter with strong client-service focus.

United States

Message

What I'm looking for

I seek roles leveraging bilingual interpretation, legal/paralegal skills, and client-facing support in collaborative, service-oriented organizations that value accuracy and cultural competency.

I am a bilingual (Brazilian Portuguese/Portuguese) interpreter and experienced legal/paralegal professional with a background in medical and customer-facing roles. I have provided consecutive interpretation in call-center, law enforcement, medical, and legal settings, supported attorneys with document drafting and client intake, and delivered high-level customer service across retail and care environments.

My strengths include problem solving, cultural interpretation, and administrative support—drafting legal documents, preparing closing statements, conducting research, and managing records. I am dependable, detail-oriented, and committed to going the extra mile for clients and organizations to ensure clear communication and accurate outcomes.

Experience

Work history, roles, and key accomplishments

Current

OPI Interpreter

Current

CyraCom International

Jul 2017 - Present (8 years 6 months)

Provide consecutive Brazilian Portuguese/Portuguese interpretations in a call-center setting, supporting law enforcement and medical interviews and ensuring accurate cultural and linguistic mediation.

consecutive interpretation Portuguese Cultural Mediation Medical Interpretation Law Enforcement Interview Support Customer Service

Personal Care Assistant

AccentCare

Apr 2016 - Jun 2017 (1 year 2 months)

Assisted clients with basic daily living skills, reinforced positive behavior, and built trusting rapport with clients and families to support care plans.

Personal Care Basic Living Assistance Patient Support Behavioral Reinforcement Care Plan Adherence Empathy

Sales Consultant

Best Buy

Aug 2014 - May 2015 (9 months)

Educated customers on products, delivered outstanding customer service, performed register duties, and provided interpretation support between clients and limited-English parties.

Retail Sales Customer Service Product Education consecutive interpretation Communication Upselling

Legal Assistant

Law Offices of Lawrence R. Cooper

May 2013 - Apr 2014 (11 months)

Drafted legal documents, prepared closing statements, and managed filing and retrieval of legal records while maintaining high levels of client service.

Legal Documentation Closing Statements File Management Client Communication Administrative Support Legal Research

Non-Profit Administrative Assistant

Jewish Home Lifecare

Jun 2012 - Apr 2013 (10 months)

Provided clerical support to Development, managed corporate documents and correspondence, and performed research and spreadsheet preparation for departmental needs.

Clerical Support Records Management Correspondence Handling Research Administrative Coordination Non Profit Support

Legal Assistant Intern

Tuckner & Sipser

Feb 2012 - Jun 2012 (4 months)

Filed EEOC charges, conducted phone intakes, drafted legal documents, assisted attorneys with client interviews, and provided interpretation and translation during intake and meetings.

Legal Drafting Interpretation Translation Case Preparation

Paralegal Assistant

Law Office of John Dalley

Nov 2010 - Jun 2011 (7 months)

Organized case files, contacted clients and agencies, assisted with court verifications, and drafted memorandums, wills, and other legal documents for attorneys.

File Organization Client Communication Court Procedures Legal Drafting Wills Editing Administrative Support