Looking for a job

Estela Silveira

@estelasilveira

Message

Experienced Scrum Master and Tech Lead, passionate about emerging technologies and innovation.

Brazil

Message

What I'm looking for

I am looking for a company that values innovation, fosters a culture of continuous learning, and provides opportunities for career growth. I am particularly interested in roles that involve project management, business analysis, and system administration. I thrive in dynamic and collaborative environments and am excited to contribute to the digital transformation journey of an organization.

I am a highly skilled professional with over 7 years of experience in roles such as Scrum Master, Team Lead, Business Analyst, and PMO. I have worked in multinationals and have a strong background in project management, strategic planning, and agile methodologies. I am a subject matter expert in system administration and Ansible operations, with extensive knowledge in project management, capacity planning, and data analysis. I am dedicated to promoting digital transformation and emerging technologies, fostering a culture of innovation and agility.

Throughout my career, I have successfully collaborated with project managers, team members, and stakeholders to define project objectives, establish quality standards, and provide technical expertise. I have a proven track record of delivering value to stakeholders and ensuring project success. I am a strong advocate for continuous learning and have certifications in Scrum Master, ITIL, and various technical courses.

I am passionate about driving productivity, effective communication, and continuous improvement. I have a keen eye for detail and excel in managing teams, balancing workloads, and ensuring SLAs are met. I am a proactive problem solver and have a strong ability to analyze data and make informed decisions. I am fluent in English and have experience working with international teams.

Experience

Subjcet Matter Expert System Administrator for OS Systems (NASCO)

Kyndryl Global Technical Services

Sep 2022 - Mar 2024 (1 year 6 months)

Acting as an SME professional with in-depth knowledge of System Administration for all Operations Systems Unix Basis and Ansible, collaborate with project managers, team members and stakeholders to define project objectives, establish quality standards for deliverables and provide technical expertise in their area. Conduct/facilitate daily meetings and Agile ceremonies to all project squads.

Scrum Master Business Analyst Team Lead PMO System Administrator SME Orchestration Agile Facilitator Ansible

Project Management Office (NASCO)

Kyndryl Global Technical Services

Mar 2021 - Sep 2022 (1 year 6 months)

• Support decisions making and designing strategies to develop and execute project successfully:
• Improve productivity: SMEs can provide input on technical processes, strategies, or resources to save project managers time, which can help improve productivity.
• Plan effectively: Subject matter experts can use their in-depth knowledge to help project managers develop accurate timelines and budgets

PMO Planning Strategic Planning Budgeting Administrative Work

Scrum Master (SunTruist Bank)

IBM Global Business Services

Mar 2020 - Sep 2022 (2 years 6 months)

Responsible for Agile Transformation - Acting as agile Coach and Scrum Master, redesigning the team's strategy and mindset, encouraging short cycles and measurable deliveries; promoting effective communication between all those involved in the development and delivery of the service or product, giving visibility to the problems and actions of the team, delivering successfull solutions.

Agile Coaching Scrum Scrumban PMI Scrum Agile Scrum Scrum Agile Scrum Master Business Transformation Jira Asana Trello Project Management Agile Methodology Leadership

System Administrator (Services Enablement Automation)

IBM Global Business Services

Mar 2019 - Sep 2019 (6 months)

• Support and maintenance of client infrastructure for server automation.
• System Administration of Unix, Linux, AIX, HPUX, Solaris and Windows.
• Basic Development of Scripts in Pearl and Shell Script.
• Maintaining front end using HTML, CSS, and JavaScript.
• Extraction, maintenance and updating of data using SQL & PL/SQL

Linux Shell Scripts HTML CSS System Administrator Windows Server Virtual Servers JavaScript Frontend SQL Automation

Test Specialist (TIM Brasil Serviços e Participações S.A)

IBM Global Business Services - GBS

Sep 2018 - Mar 2019 (6 months)

• Development of the cognitive basis in the COG3 platform with
Watson Search and its administration.
• Development of an organizer routine in Trello currently used in
the project as a whole.
• Responsible for the creation of a knowledge basis for the RMCA
squad in the form of a notebook based on cloud where all
participants can access and manipulate the information.

Cognitive Basis In The COG3 Platform Creation Of A Knowledge Basis For The RMCA Squad UX Testing AI IBM Watson

Service Desk (Power Tools)

Robert Bosch Ltda

Jul 2017 - Nov 2018 (1 year 4 months)

Working in accordance with the ISO 20000 standard and
following the ITIL methodology to carry out the following tasks:

• Multilingual service for Bosch in more than 20 countries.
• User administrator for SAP, CI-CAT, and MS Exchange.
• Control of leasing and exchange of machines.
• Streaming events (Adobe Flash Media Live Encore 3.2.
• Troubleshooting of Operational Systems.