Open to opportunities

Gabriel Carvalho

@gcocarvalho

Message

Experienced Project & Product Manager

Brazil

Message

What I'm looking for

I seek a role that fosters innovation and collaboration, where I can lead agile transformations and mentor teams.

With over 8 years of experience in project and product management across fintech, healthtech, and energy sectors, I am an agile expert dedicated to driving digital transformation and building high-performing teams. My journey has been marked by significant achievements, including increasing customer satisfaction by 183% and team output by 200%. I thrive in dynamic environments where I can leverage my skills to foster collaboration and innovation.

Throughout my career, I have successfully led agile transformations, facilitated workshops, and coached teams to implement agile practices effectively. My role as an Agile Coach at Avenue Code allowed me to create structures that enhanced operational efficiency and team synergy. I am passionate about mentoring future leaders and have a proven track record of improving delivery quality and team happiness through tailored agile frameworks.

I hold multiple certifications, including SAFe 5.1 Agilist and Scrum Product Owner, which equip me with the knowledge to navigate complex project landscapes. My educational background, including an MBA in Technological and Business Innovation, complements my practical experience, enabling me to approach challenges with a strategic mindset.

Experience

Work history, roles, and key accomplishments

Current

Agile Coach

Current

Avenue Code

Jul 2022 - Present (2 years 11 months)

Led the Agile Transformation across multiple teams, establishing structures and processes using Scrum and Kanban practices. Facilitated Lean Inception workshops, improving product definition and aligning teams faster. Designed and delivered training sessions for managers and teams, boosting their understanding of agile principles and practices.

Scrum Kanban Lean Inception Training Process Improvement Data Analysis

Delivery Manager

Invilli

Dec 2021 - Present (3 years 6 months)

Led two cross-functional teams to deliver high-impact web products using Scrum, increasing customer satisfaction by 183%. More than doubled monthly output by removing bottlenecks and enhancing team collaboration. Boosted team happiness by 350% by transitioning from Scrum to Kanban, tailoring the framework to the team’s real needs.

Scrum Kanban Team Leadership Web Product Delivery Customer Satisfaction Team Collaboration Mentorship

Head of Agility

IClinic

Jan 2021 - Present (4 years 5 months)

Established the Agility department from the ground up, coaching teams and optimizing product processes using Scrum, Kanban, and Lean principles. Standardized 10 processes, significantly improving operational flow and delivery consistency. Trained 12 leaders in agile frameworks and portfolio management, empowering them to lead with clarity and confidence.

Agile Department Setup Scrum Kanban Process Optimization Agile Coach Portfolio Management Recruitment Nonviolent Communication

Delivery Manager

Invillia

Apr 2020 - Present (5 years 2 months)

Led one of PagSeguro’s most strategic teams, improving customer satisfaction by 750% through enhanced delivery quality and team alignment. Increased monthly deliveries by 200% by identifying and removing bottlenecks in the workflow. Reduced turnover and improved delivery accuracy by mapping technical indicators and implementing process improvements.

Team Leadership Customer Satisfaction Workflow Optimization Process Improvement Team Alignment

Enterprise Architect

Serasa Experian

Jan 2016 - Present (9 years 5 months)

Defined and created building blocks for digital product architecture using TOGAF. Evaluated new software to be acquired by the company. Managed software and budgeting in conjunction with IT managers.

Enterprise Architecture Product Architecture Software Evaluation Budget Management IT Management

Portfolio Manager | Innovation Analyst

Serasa Experian

Jan 2016 - Present (9 years 5 months)

Introduced fresh ideas and frameworks to the business, including Team Canvas, Product Canvas, and Business Model Canvas. Improved delivery quality and efficiency in IT teams by implementing new processes and visual management tools. Enhanced project visibility and control, making it easier for teams to track progress and make data-driven decisions.

Portfolio Management Innovation Analysis Team Canvas Product Canvas Business Model Canvas Process Improvement Project Visibility Data Driven

Portfolio Analyst

Serasa Experian

Jan 2016 - Present (9 years 5 months)

Responsible for maintaining and improving the business portfolio, creating project control and evolution indicators. Improved and maintained relationships with various business areas.

Project Control Evolution Indicators Stakeholder Relationship Management

BI Analyst

Raízen

Jan 2015 - Present (10 years 5 months)

Created and managed databases for Business Intelligence, and developed dashboards tailored to client area needs. Administered BI tools including Cognos, ClickView, IBM CDM, and Controller.

Business Intelligence Database Management Dashboards Cognos ClickView IBM CDM Controller Data Analysis

Education

Degrees, certifications, and relevant coursework

UFSCar

MBA, Technological and Business Innovation

Completed a Master of Business Administration with a focus on technological and business innovation. Gained expertise in leveraging technology for strategic business growth and transformation.

UNESP

Bachelor’s, Computer Science

Earned a Bachelor's degree in Computer Science. Studied core concepts including programming, data structures, algorithms, and software development methodologies.

UNICAMP

Specialization, Technology Governance

Undertook a specialization program in Technology Governance. Focused on the frameworks and processes required to manage and control an organization's IT resources and risks effectively.