Estela Lescano
@estelalescano
Senior Lounge Attendant at Qatar Airways who handled guest inquiries, payment closing, and daily transaction reports.
QatarWhat I'm looking for
At Qatar Airways, I handled daily guest requests and inquiries, completed end-of-shift payment closing across lounges, and prepared reports for daily transaction records.
At Regency Travel and Tours, I assisted clients with travel arrangements and reservations, coordinated bookings with hotels and suppliers, and helped resolve payment and refund concerns. I'm seeking a remote administrative, virtual assistant, operations support, or customer support role.
Experience
Work history, roles, and key accomplishments
Senior Lounge Attendant
Qatar Airways
Mar 2017 - Oct 2024 (7 years 7 months)
Managed daily guest requests and inquiries, ensuring timely responses and professional service. Completed end-of-shift payment closing and prepared reports to support accurate daily transaction records.
Operations Executive
Regency Travel and Tours
May 2012 - May 2014 (2 years)
Assisted clients with travel arrangements, hotel reservations, and booking requests. Coordinated with hotels, suppliers, and service providers to confirm bookings and resolve issues.
Education
Degrees, certifications, and relevant coursework
University of San Carlos
Bachelor of Science, Tourism Management
Bachelor of Science in Tourism Management degree from the University of San Carlos.
Tech stack
Software and tools used professionally
Availability
Location
QatarAuthorized to work in
Salary expectations
Job categories
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