Armando Abella

Provided comprehensive administrative support to the Managing Director and other senior managers, ensuring efficient operation of the office. Managed communications, organized meetings, and maintained critical documentation and filing systems.

Greeted and assisted visitors, managed incoming and outgoing mail, and maintained an organized front desk area. Provided administrative support to the property management department, including creating maintenance work orders via Yardi System.

Managed a high volume of incoming customer calls, generating sales leads and identifying customer needs to ensure satisfaction. Built strong customer relationships through effective communication and provided accurate information using various tools.

Performed back-office data analysis related to network performance and customer usage to inform decision-making. Provided technical support and managed order processing for service installations and upgrades, ensuring all documentation was in order.

Assisted airline passengers with check-in and boarding processes, providing information and resolving inquiries professionally. Ensured a smooth passenger experience while adhering to airline safety and security regulations.

Completed secondary education at Divine Word College of Calapan. Focused on a comprehensive curriculum to build foundational knowledge.

Studied Bachelor of Science in Tourism Management at Olivarez College. Gained knowledge in various aspects of the tourism industry, preparing for a career in hospitality and travel.

Attended St. James College of Paranaque for secondary education. Developed academic skills and participated in various school activities.

Completed primary education at St. James College of Paranaque. Acquired fundamental knowledge and skills in a supportive learning environment.