Esteban Bogoya
@estebanbogoya
I coordinate remote operations, KPI tracking, SOPs, and cross-functional projects across franchise, telecom, and property environments.
ColombiaWhat I'm looking for
At Oakscale Franchise Partners, I coordinate remote U.S. franchise operations, improve internal pipelines, and track cross-functional work. I build automated KPI trackers and dashboards in Google Sheets and Apps Script to provide real-time visibility into schedules and timelines.
I also manage operational documentation and create SOPs that support consistent delivery. Working with brand directors, I turn complex project reporting into polished, executive-ready presentations.
Previously at Vivant Corporation, I supported telecom project operations, scheduling, scope tracking, and quality compliance. I audited more than 50 verification photos and videos per installation before final sign-off, while maintaining closeout records and system audits.
My background also includes account management at Remote CoWorker, operating a residential rental property, and supervising teams of 15–20 agents at Teleperformance. I bring practical experience in stakeholder coordination, resource allocation, customer operations, workflow troubleshooting, and SLA-focused delivery.
Experience
Work history, roles, and key accomplishments
Operations & Project Coordinator
Oakscale Franchise Partners
May 2025 - Present (1 year 4 months)
Coordinate remote project operations across the U.S., optimizing internal pipelines and cross-functional task tracking. Develop automated KPI trackers and dashboards using Google Sheets and Apps Script, and author SOPs to ensure operational consistency.
Education
Degrees, certifications, and relevant coursework
Universidad EAN
Bachelor of Business Administration, Business Administration
Pursued a degree in Business Administration at Universidad EAN in Bogotá.
Universidad de Los Andes
Certification, Business Administration
Completed a one-year certification program in Business Administration at Universidad de Los Andes (eClass) in Bogotá.
CoderHouse
Certificate, Front-End Web Development
Studied Front-End Web Development with a focus on JavaScript and ReactJS at CoderHouse in Bogotá.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Salary expectations
Job categories
Skills
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