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Katherin Espitia Girón

@katherinespitiagirn

Project and Operations Coordinator who improved client onboarding, built KPI dashboards, and streamlined workflows across startup teams.

Colombia

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At Factored.ai, I managed partner program operations, keeping documentation and workflows accurate while coordinating program milestones with cross-functional teams. I also tracked performance and documented standardized workflows.

At Accelerator Group, I redesigned client onboarding workflows and optimized CRM processes. I built KPI dashboards to monitor operational performance and support data-driven decisions.

At Sales Hero, I established project tracking systems and coordinated client onboarding. I also generated client reports and maintained CRM systems to support organized workflows and stakeholder management.

Experience

Work history, roles, and key accomplishments

Program Operations Specialist

Factored.ai

Oct 2025 - Jun 2026 (8 months)

Managed end-to-end partner program operations, coordinated cross-functional teams, tracked performance, developed proposal presentations, and designed standardized workflows.

Project Coordination Cross Functional Collaboration Process Improvement Workflow Documentation KPI Tracking Reporting Presentation Development

Project Management & Operations Coordinator

Accelerator Group

Mar 2025 - Oct 2025 (7 months)

Implemented structured project tracking, redesigned client onboarding workflows, optimized CRM processes, built KPI dashboards, and collaborated with cross-functional teams to improve efficiency.

Project Management Operations Coordination CRM Optimization KPI Dashboards Process Improvement Cross Functional Collaboration

Project & Operations Coordinator

Sales Hero

Mar 2023 - Jul 2024 (1 year 4 months)

Established project tracking systems, coordinated client onboarding, generated client reports, implemented CRM systems, and coordinated work assignments for a virtual assistant.

Project Coordination Operations Coordination Client Onboarding CRM Implementation Reporting Stakeholder Management

Investor Relations

Modules Ventures

Jul 2022 - Jan 2023 (6 months)

Prepared presentations and executive materials, produced business documentation, conducted research to identify prospective partners, and maintained organized documentation.

Investor Relations Presentation Development Business Documentation Market Research Stakeholder Engagement

Logistics Agent

Miami Crew Services

Jan 2021 - Feb 2022 (1 year 1 month)

Coordinated scheduling and reservations, prepared weekly operational reports, managed procurement, and served as primary point of contact between clients and crews.

Logistics Coordination Scheduling Reporting Procurement Client Communication Problem Solving