Eskedar Tamrat
@eskedartamrat
Area Manager in aviation sales and digital channels, driving customer and revenue growth.
PortugalWhat I'm looking for
I’m an aviation sales and marketing professional with 23+ years of experience, currently working as an Area Manager in Portugal. I focus on strengthening customer relationships while improving commercial performance through digital and e-commerce channels.
In my recent Area Manager roles, I lead teams and commercial activities across regions to deliver results in the airline/aviation environment. I’m known for building trust with customers and translating customer needs into better service and sales execution.
Previously, I served as A/Manager Digital Sales and Marketing, and I’ve also worked as a Digital Sales Expert and as a Manager E-commerce. Across these roles, I apply Customer Handling, Customer Relationship Management (CRM), E-commerce, E-payment, and Digital Sales to grow revenue and improve customer journeys.
I also bring CRM and contact-center expertise through experience as a Project Manager (CRM) and in roles covering e-commerce and Global Contact Center Office responsibilities. My approach combines operational discipline, clear leadership, and a continuous focus on marketing management that supports sustainable growth.
Experience
Work history, roles, and key accomplishments
Area Manager Portugal
Ethiopian Airlines
Jun 2025 - Present (1 year 1 month)
Area Manager for Ethiopian Airlines in Portugal, leveraging airline management and customer-focused sales expertise (CRM, e-commerce, and digital sales).
Worked as Area Manager Portug at Ethiopian Airlines.
Area Manager for Ethiopian Airlines in Botswana, applying airline management and customer-focused sales expertise across CRM, e-commerce, and digital sales.
A/Manager Digital Sales and Marketing at Ethiopian Airlines in Addis Ababa, focused on digital sales and marketing with airline management expertise.
Team Leader at Ethiopian Airlines in Ethiopia, drawing on airline management and customer relationship management capabilities.
Digital Sales Expert at Ethiopian Airlines in Addis Ababa, applying airline management expertise in digital sales and e-commerce.
Manager E-commerce at Ethiopian Airlines in Addis Ababa, focused on e-commerce with airline management expertise and e-payment-related sales channels.
Project Manager (CRM) at Ethiopian Airlines in Addis Ababa, leveraging airline management expertise in CRM-related work.
A/Manager e-commerce & Contact Center
Ethiopian Airlines
Jan 2010 - Jun 2012 (2 years 5 months)
A/Manager e-commerce and Global Contact Center Office at Ethiopian Airlines in Addis Ababa, combining e-commerce, CRM, and customer-handling expertise.
A/Manager e-commerce and Global Contact Center Office
Jan 2010 - Jun 2012 (2 years 5 months)
Worked as A/Manager e-commerce and Global Contact Center Office at Ethiopian Airlines.
Education
Degrees, certifications, and relevant coursework
Addis Ababa University
Master's degree, Maketing Management
2013 - 2015
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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