Eshwar Chandra

I’m a proactive, service-oriented trust & safety professional with 2+ years of experience in customer service and exam proctoring. I focus on handling sensitive situations responsibly, supporting users in real time, and maintaining strict confidentiality of sensitive data.

In my most recent role at Examity India Pvt. Ltd., I provided phone and system troubleshooting for students during online examinations while ensuring secure, policy-compliant testing environments. I consistently resolved time-sensitive technical issues so tests could proceed smoothly and I acted as the primary point of contact across multiple platforms.

Previously, at First Source Pvt. Ltd., I delivered high-quality customer support with empathy and clarity, and partnered with cross-functional teams to improve issue resolution processes. I also bring AI prompt engineering skills (Google Skillshop certified) and cybersecurity fundamentals through Network+ training, with CompTIA Security+ in progress and practical labs on TryHackMe.