LGLikhitha Gowda
@likhithagowda
Postgraduate Computer Science professional specializing in trust & safety and content moderation.
IndiaWhat I'm looking for
I am a postgraduate in Computer Science and Engineering with hands-on experience in trust & safety, content moderation, and customer support. I have worked across high-volume moderation and transaction processing roles within global service providers.
At Accenture I served as a Trust and Safety Associate for Meta BI, analyzing user profiles, videos, and text content to investigate, escalate, and resolve behavioral and safety issues. Previously I worked as a Content Moderator and in transaction processing and customer support roles, demonstrating strong judgment and decision-making under pressure.
My technical toolkit includes Microsoft Office Suite, PowerPoint, Excel, C++, C#, Python, HTML, and networking fundamentals, and I regularly applied data analysis and process-improvement thinking to reduce friction and improve workflows.
I bring strong communication, problem-solving, and team-management skills, and I aim to apply these to roles that value digital safety, ethical content handling, and efficient operational delivery.
Experience
Work history, roles, and key accomplishments
Trust and Safety Associate
Accenture
May 2022 - Present (3 years 8 months)
Analyze and review user profiles, videos, and text-based content to investigate, escalate, and resolve safety issues; applied behavioral analysis and conflict resolution to improve content integrity and user safety.
Content Moderator
Accenture
Jul 2020 - Apr 2022 (1 year 9 months)
Reviewed and removed inappropriate content and monitored user behavior to ensure compliance with company guidelines, reducing policy violations and supporting platform safety.
New Associate - Transaction Processing
Accenture
Jan 2020 - Jun 2020 (5 months)
Handled transaction processing tasks, applied client policies to review content reports, identified workflow improvements, and coordinated with internal and client teams to implement solutions.
Customer Support Specialist
UL India
May 2019 - Dec 2019 (7 months)
Processed daily submissions and user access requests, performed data analysis for complex issues, updated customer records, and provided one-on-one support to resolve escalations.
Education
Degrees, certifications, and relevant coursework
KVG College of Engineering
Master of Technology, Computer Science and Engineering
2016 - 2018
Postgraduate degree in Computer Science and Engineering completed from July 2016 to May 2018.
KVG College of Engineering
Bachelor of Technology, Information Technology
2011 - 2015
Undergraduate degree in Information Technology completed from August 2011 to June 2015.
NMPUC Aranthodu
High School Diploma, Science
2010 - 2011
Completed 12th grade (high school) with a focus on Science from June 2010 to April 2011.
NMPUC Aranthodu
High School Certificate, General
2008 - 2009
Completed 10th grade (high school) with general studies from June 2008 to April 2009.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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