Errin Springveldt
@errinspringveldt
My name is Errin ,as a customer service representative.
South AfricaWhat I'm looking for
I have 5 year customer service experience. I work hard because I know what I'm working towards.
Experience
Work history, roles, and key accomplishments
Expert Rater
Telus International
Mar 2024 - Present (1 year 3 months)
Evaluated and rated various services, ensuring quality and compliance with standards, while collaborating with team members.
Customer Support Agent
Basebone
Jan 2024 - Mar 2024 (2 months)
Managed client emails and calls, provided support, documented customer interactions, and conducted monthly reviews of customer queries.
Junior Sales Agent
InBell Call Centre
Feb 2022 - Nov 2023 (1 year 9 months)
Identified customer needs, provided solutions, sold products, and managed client interactions in Dutch, while maintaining administrative records.
Teacher Assistant
Presidential Youth Employment Intervention Projects
Dec 2020 - Mar 2021 (3 months)
Assisted in preparing classrooms and teaching materials, supported teachers in planning activities, and helped students with learning challenges and social development.
Education
Degrees, certifications, and relevant coursework
Esselen Park Secondary School
Matric Certificate, General Education
Completed Grade 12 (matric) with subjects including English, Afrikaans, Economics, Mathematics, Life Orientation, History, and Tourism.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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