Open to opportunities

Cazlynn Du Plessis

@cazlynnduplessis

Detail-oriented customer service and administrative professional improving workflows through accurate records and fast resolutions.

South Africa

Message

What I'm looking for

I’m looking for a role where I can support daily operations and customers in a fast-paced environment—handling enquiries, keeping accurate records, and improving workflow efficiency through clear communication and reliable administrative support.

I’m a detail-oriented administrative professional with 2+ years of experience supporting office operations, customer service, and education environments. I manage high-volume administrative tasks, meet strict deadlines, and improve workflow efficiency through accurate records and dependable follow-through.

In my customer service and sales role, I handled timely enquiry and complaint resolution across calls, emails, and online platforms, while preparing accurate quotes and coordinating tender documentation to ensure full compliance. I also maintain detailed registers and tracking so submissions are delivered on or before deadlines, and I support teams with strong communication and multitasking.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Ohana Technologies

Sep 2023 - Oct 2023 (1 month)

Managed high-volume customer enquiries via calls, emails, and online platforms, resolving complaints and supporting smooth order fulfilment. Prepared quotes and tender documentation, maintained a tender register with deadlines and outcomes, and coordinated with suppliers for pricing and technical information.

Customer Service Sales Support Quote Preparation Order Processing Returns Processing Record keeping

Education Assistant

Manenberg Primary School

Nov 2021 - Sep 2022 (10 months)

Supported teachers with daily administrative and classroom operations, preparing learning materials to improve lesson readiness. Assisted learners with reading and writing activities, maintained attendance and learner documentation, and helped manage classroom transitions and behaviour in a safe, structured environment.

Classroom Management Learner Support Reading & Writing Assistance Learner Documentation Record keeping

Education Assistant

Saambou Primary School

Dec 2020 - Apr 2021 (4 months)

Assisted teachers with daily administrative and classroom operations to improve overall efficiency and lesson preparedness. Prepared learning materials, supported learners with reading and writing activities, maintained accurate attendance and learner records, and supported a clean, safe classroom environment.

Learner Support Reading & Writing Assistance Learner Documentation Record keeping