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Ernest MontillaEM
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Ernest Montilla

@ernestmontilla

Ecommerce operations manager helping brands reclaim time with Shopify and Amazon execution.

Zimbabwe
Message

What I'm looking for

I’m looking to run day-to-day ecommerce operations—Shopify/Amazon workflows, listings, and customer support—while building SOPs that scale. I want a detail-driven team where accuracy, speed, and clean systems matter.

I’m a proactive, detail-obsessed Ecommerce Operations Manager and Ecommerce Virtual Assistant who helps Shopify, Amazon, and WooCommerce brand founders reclaim 10+ hours a week. I take over daily operational chaos with zero-defect product listings, rapid customer support, and streamlined backend operations.

I build scaling systems through SOP creation (via Loom), high-volume inbox management, workflow automation, and ticketing support. My background in high-stakes Executive Government Support strengthens my accuracy, executive coordination, and omnichannel communication—so teams move fast without dropped communications.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NU

Notre Dame of Dadiangas University

Bachelor of Arts, Political Science

Earned a Bachelor of Arts in Political Science from Notre Dame of Dadiangas University.

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