I've supported nearly 50 end users at CARE International in Ghana, resolving hardware, software, printer, and network connectivity issues while helping maintain 99% IT infrastructure uptime.
I also supported data backups, email setup, user access management, IT equipment inventory, and IT policy implementation. Alongside IT work, I've coordinated administrative operations, schedules, records, travel arrangements, events, and training sessions.
As a freelance graphic designer, I consult with clients, deliver creative solutions, and provide post-delivery revisions and guidance. I hold a Bachelor of Science in Information Technology and bring practical experience in troubleshooting, documentation, data management, and user-focused support.
