Erika Tellechea

Leads large-scale, cross-functional HR initiatives across HR, Technology, and Operations, delivering outcomes through stakeholder alignment and structured execution. Directs enterprise projects including Workday change templates, return-to-office, and disaster HR response.

Drove HR initiatives including employee engagement, learning and development, staffing, performance management, and compliance for the Southern Division. Developed sales development plans and established an associate engagement committee.

Served as central point of contact for store employees and leaders, providing direct HR support. Analyzed workforce trends, reduced turnover, and coached leaders on performance and change management.

Master of Science in Human Resource Management from Florida International University.

Bachelor of Science in Business Administration with a minor in Psychology from Florida International University.

Professional Human Resource Certification (PHR) from the Human Resource Certification Institute.

Diversity, Equity, and Inclusion in the Workplace Certificate from the University of South Florida Corporate Training and Professional Education.

Project Management Professional Certificate from Google Career Certificates via Coursera.