Cody Hayworth

Enhanced CRM automations and utilized AI to reduce lead response time by 50%, streamlining communication workflows. Developed Excel-based dashboards to track occupancy, traffic, and application KPIs, supporting weekly leadership reporting and improving data integrity and compliance.

Conducted a full audit of over 350 leasing files, identifying errors and cleaning data to ensure accurate records ahead of property sale. Created a standard process guide in Excel for the full leasing lifecycle and automated scheduling and communication using Knock CRM to increase onboarding efficiency.

Performed due diligence on over 100 properties, identifying trends and risk factors to inform acquisition strategy. Developed a deal evaluation template that reduced underwriting time by 40%, and successfully negotiated over 30 deals aligned with company portfolio goals.

Processed over 100 claims weekly, collaborating cross-functionally to ensure workflow efficiency. Identified and corrected data anomalies, significantly contributing to reduced financial risk.

Edited and processed over 75 legal documents weekly, ensuring accuracy and formatting compliance. Implemented a tracking system that successfully reduced missing documentation by 20%.

Managed tenant relations, vendor coordination, and property maintenance for residential units. Maintained high tenant satisfaction through responsive service and clear communication.

Completed coursework focusing on fundamental business principles, management, and administrative practices. Developed foundational knowledge in areas relevant to business operations and organizational structure.