Eric MukokoEM
Open to opportunities

Eric Mukoko

@ericmukoko

Results-driven Marketing Strategist and Sales Specialist with proven success.

Kenya

What I'm looking for

I am looking for a role that values creativity and community engagement, offering opportunities for growth and collaboration.

I am a results-driven Marketing Strategist and Sales Specialist with over 5 years of experience in marketing strategy, campaign development, and multi-channel promotions. My expertise lies in improving brand visibility and driving measurable ROI through performance metrics and strategic adjustments. I thrive on creating data-driven promotional campaigns and collaborating with stakeholders to deliver impactful marketing solutions.

In my recent role as a Digital Customer Service Consultant at ColdStone Creamery & Domino’s Pizza Kenya, I successfully developed and executed multi-channel marketing campaigns that significantly enhanced customer acquisition and brand visibility. I have a proven track record of tracking performance metrics, adjusting strategies for improved engagement, and creating compelling brand messaging that resonates with target audiences.

My passion for community engagement and partnerships drives my work, and I am always eager to explore new opportunities that allow me to leverage my skills in marketing strategy and execution. I am available to work flexible hours, including US time zones, to ensure seamless communication and collaboration across borders.

Experience

Work history, roles, and key accomplishments

CK
Current

Digital Customer Service Consultant

ColdStone Creamery & Domino’s Pizza Kenya

Dec 2020 - Apr 2024 (3 years 4 months)

Developed and executed multi-channel marketing campaigns to drive customer acquisition and brand visibility. Led new product launches and tracked performance metrics to improve engagement and conversion rates. Designed promotional emails and newsletters, enhancing community interaction and customer loyalty.

Education

Degrees, certifications, and relevant coursework

CM

Chartered Institution of Marketing

Diploma in Professional & Digital Marketing, Digital Marketing

2024 - 2026

Pursuing a Diploma in Professional & Digital Marketing, aimed at enhancing skills in digital marketing strategies and professional marketing practices.

BC

Bright Touch College

Diploma in Sales and Marketing, Sales and Marketing

2022 - 2023

Completed a Diploma in Sales and Marketing, focusing on essential marketing principles, sales strategies, and customer engagement techniques.

KS

Kinyui Boys Secondary School

High School Diploma, General Education

2008 - 2012

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Eric Mukoko - Digital Customer Service Consultant - ColdStone Creamery & Domino’s Pizza Kenya | Himalayas