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Erickson User

@ericksonuser

I build global technology alliances into governed, multi-year commercial partnerships across networking, cloud, and managed services.

United States

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What I'm looking for

I'm seeking a strategic alliance or partnership leadership role where I can build governed, multi-year technology partnerships, align product and engineering with joint GTM execution, and grow global partner ecosystems.

I've led global alliances at Ciena, Adtran, and Plume, turning partner strategy into joint product roadmaps, technical integrations, and commercial outcomes. My work includes negotiating a $75M, 10-year Adtran partnership and protecting $125M in managed-services revenue with Bristol Myers Squibb.

I've built partner ecosystems, co-sell frameworks, enablement programs, and a five-person sales team from the ground up. With hands-on networking experience across data center, campus, cloud, routing, switching, and security, I connect engineering, product, sales, and executive stakeholders around durable growth.

Experience

Work history, roles, and key accomplishments

Business Development Executive

Huel Technology

Apr 2026 - Aug 2026 (4 months)

Earned Arista Sales Specialist Certification and developed account-based go-to-market frameworks for 680+ Florida enterprise and health-system accounts across 12 verticals.

Arista Account Planning Competitive Positioning Go To Market Strategy

Global Alliance Manager

Ciena Corp.

Jan 2024 - Dec 2025 (1 year 11 months)

Directed global alliance strategy with IBM and Dell, leading cross-functional teams to align product roadmaps with joint go-to-market priorities. Owned partnership lifecycle end-to-end and built a technical certification framework.

Alliance Management IBM Dell Product Roadmapping Go To Market Technical Certification VBNG Dell XR

Director, Global Software Sales & Partner Enablement

Adtran, Inc.

Jan 2022 - Dec 2023 (1 year 11 months)

Built a direct-report team of five from zero and led global partner and go-to-market strategy for Mosaic One, designing a global indirect sales overlay and enablement program. Drove 65% attainment against a 275-contract MBO in the first year.

Team Building Partner Enablement Go To Market Strategy Sales Coaching Mosaic One Indirect Sales

Global Alliance Director

Plume Design, Inc.

Jan 2021 - Dec 2022 (1 year 11 months)

Negotiated and scaled a strategic alliance into a $75M, 10-year partnership agreement with Adtran. Built the joint execution framework enabling repeatable deployment of Plume OpenSync across Adtran's SDG portfolio.

Alliance Management Contract Negotiation Partnership Development OpenSync Plume Go To Market

Offering Principal

DXC Technology

Jan 2019 - Dec 2020 (1 year 11 months)

Standardized managed-services offer frameworks and alliance-led GTM playbooks across healthcare and life sciences. Protected $125M in managed-services revenue through CXO-level governance with Bristol Myers Squibb.

Managed Services Offer Creation Go To Market Healthcare Life Sciences CXO Engagement

Global Account Director (Jabil)

BT Group

Jan 2017 - Dec 2019 (2 years 11 months)

Owned global account and partner strategy for a complex multinational enterprise customer, building executive relationships across regions and delivering $36M in partner-centric business outcomes.

Account Management Partner Strategy Executive Relationship Building Multinational Enterprises

Segment Strategy & Regional Alliance Director

Lumen Technologies

Jan 2013 - Dec 2017 (4 years 11 months)

Built a repeatable co-sell framework across data center, cloud, carrier, and infrastructure partners, driving 30% quarterly revenue growth. Owned segment strategy and portfolio positioning for large global enterprise and carrier customers.

Co Sell Frameworks Data Center Cloud Computing Carrier Infrastructure Revenue Growth Segment Strategy

Global Account Director (Procter & Gamble)

BT Group

Jan 2012 - Dec 2013 (1 year 11 months)

Designed and launched a managed wireless authentication service generating $25M in total contract value, aligning catalog offers to enterprise service-level commitments.

Managed Services Wireless Authentication Contract Value Service Level Agreements

Senior Systems Engineer

Juniper Networks

Jan 2010 - Dec 2011 (1 year 11 months)

Won a $6M+ strategic enterprise account by displacing an entrenched incumbent, leading technical architecture discussions and providing hands-on solution design leadership across routing, switching, and security.

Routing Switching Security Solution Design Technical Architecture Competitive Displacement