Eric Crump
@ericcrump
IT solutions technical lead delivering customer-focused system implementations.
United StatesWhat I'm looking for
I am an Information Technology professional with a proven track record implementing IT applications and solutions across multiple utility and commercial customers. I have served as a technical lead on meter-to-billing projects, guiding requirements gathering, configuration, testing, debugging and production launches to resolve defects and meet customer needs.
My background includes end-to-end responsibility for Time of Use, KWH billing and rider projects, WebUI and Itron Enterprise Edition implementations, and customer training. I combine hands-on technical skills (C#, C++, SQL, AS400, Tableau) with supply-chain and customer-service experience to deliver reliable, well-tested system solutions and clear stakeholder communication.
Experience
Work history, roles, and key accomplishments
Led technical delivery of customer-specific Itron Enterprise Edition solutions, developing requirements, configuring systems, and resolving defects across multiple utility projects, improving deployment quality and project completion rates.
Supply Chain & Customer Service Specialist
Comdoc Inc
Jan 2014 - Apr 2015 (1 year 3 months)
Managed supply chain operations and customer service tasks including purchase orders, invoices, returns, and account records to maintain order accuracy and timely fulfillment.
Education
Degrees, certifications, and relevant coursework
The University of Akron
Bachelor of Business Administration, Information Systems Management; Supply Chain Management
Completed a Bachelor’s Degree in Business Administration with double majors in Information Systems Management and Supply Chain Management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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