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Steve Robinson

@steverobinson1

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Experienced IT consultant with a strong background in business analysis.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my extensive IT and business analysis experience while fostering a collaborative and innovative work environment.

I am a seasoned IT professional with over 30 years of experience in the field, specializing in business analysis and technology implementation. My career has been marked by significant contributions at PepsiCo, where I spent 13 years, including roles as a tools and reporting specialist and business analyst. I have successfully led numerous software and hardware migration projects, ensuring that all stakeholders are well-informed and trained throughout the process.

Currently, I serve as a Senior Consultant at EAM Solutions, where I lead implementations of the Infor EAM system. My responsibilities include configuration, training, and developing customized reports to help clients optimize their asset management processes. I pride myself on my ability to communicate effectively across various departments, ensuring that business needs are met while adhering to best practices.

My educational background includes an MBA and a Bachelor's in Business Administration, complemented by certifications in ITIL Foundations and ongoing PMP coursework. I am passionate about leveraging technology to drive business efficiency and am always eager to learn and adapt to new challenges in the IT landscape.

Experience

Work history, roles, and key accomplishments

Current

Sr. Consultant

Current

EAM Solutions, LLC

Nov 2017 - Present (7 years 8 months)

Led implementations, configurations, and training for the Infor EAM System (now Hexagon EAM), developing user-defined screens and business-specific reports. Created Inboxes, KPIs, and email notifications within Hexagon EAM, and conducted extensive onsite and remote training.

Hexagon EAM User Defined Screens Training Implementation Configuration KPIs

Business Analyst

Trinity Industries

Aug 2015 - Oct 2017 (2 years 2 months)

Identified desired future states in EAM, eliciting requirements through various methods and developing Cognos reports. Managed system configuration and understood integration needs between EAM and related applications.

Business Analysis System Configuration Change Management Asset Management

Fleet Operations Analyst

Verizon Wireless

Feb 2014 - Aug 2015 (1 year 6 months)

Managed parts inventory, resolved PO invoice match errors, and assisted with system enhancement testing and documentation. Provided training for Enrich/Emconex and extracted data for reporting and metrics.

Training Data Extraction Reports Data Integrity system updates

I/T Asset Management Analyst

Santander ConsumerUSA

Aug 2013 - Sep 2013 (1 month)

Supported daily IT Asset Management processes, coordinating the receiving, tagging, and tracking of IT equipment. Ensured accurate data capture and maintenance in the Asset Management System, and assisted with physical inventories and discrepancy resolution.

IT Asset Management Data Management Asset Management Inventory Management

Business Analyst / Change Analyst

Frito-Lay (A Division of PepsiCo)

Jan 2009 - Jul 2013 (4 years 6 months)

Managed the lifecycle of motor vehicle assets using Infor EAM, developed Cognos reports for monitoring breakdowns and maintenance spend, and conducted configuration audits. Streamlined the Vendor Coordinator Work Order process, saving significant time per transaction.

Cognos Change Management Process Improvement Vendor Management Data Management Supply Chain Project Management Training

Project Team Member

Frito-Lay (A Division of PepsiCo)

Nov 2007 - Jan 2009 (1 year 2 months)

Managed a $10,000,000 Tier 1 project to replace Maximo with Infor EAM, creating process workflows and leading testing efforts. Conducted field and HQ training for Infor EAM and managed data migration integrity during cutover activities.

Project Management Maximo Testing Workflows Training Change Management Data Migration

Reporting Specialist

PepsiCo

Jun 2000 - Nov 2007 (7 years 5 months)

Advised leadership on metrics using Genesys and Peregrine Service Center data, and served as the primary support analyst for Crystal Enterprise. Led implementations of Seagate Info and Crystal Enterprise, coordinating meetings and collaborating with various teams.

Reporting Genesys Peregrine Service Center Project Coordination Troubleshooting Data Validation Metrics Analysis Training

Analyst/Tool Analyst

PepsiCo/Frito-Lay HQ

Sep 1999 - Jun 2000 (9 months)

Responsible for creating and distributing reports from Crystal Reports and maintaining the knowledge base through Tivoli Problem Management 5.0. Developed solutions for systems in Tivoli to aid helpdesk troubleshooting and performed administrative duties on the Tivoli contact database.

Crystal Reports Tivoli Problem Management Knowledge Base Systems Help Desk Support MS Access Database Administration Troubleshooting Reporting System Administration

Staff Sergeant

United States Air Force

Dec 1990 - Jan 1998 (7 years 1 month)

Maintained jet engines, conducted on-the-job training, and interpreted and enforced policies. Supervised a team of 6, managed inventory control, and provided IT support for computer systems.

On The Job Training Enforcement Inventory Control Training And Supervision IT Support IT Systems

Education

Degrees, certifications, and relevant coursework

DeVry Keller School of Management

MBA, Business Administration

Completed a Master of Business Administration program, focusing on advanced business principles and management strategies. The curriculum provided a comprehensive understanding of various business functions.

DeVry University

Bachelors of Business Administration, Business Administration

Obtained a Bachelor of Business Administration, gaining foundational knowledge in business operations and management. The program prepared me for various roles within the business sector.

Collin College

Associates in Applied Sciences CIS, Computer Information Systems

Earned an Associate in Applied Sciences with a focus on Computer Information Systems. This program provided essential skills in IT and prepared me for technical roles.

Air Force Technical Training

Certificate, Technical Training

Completed technical training at Air Force Technical Training, earning a certificate. This specialized training provided practical skills relevant to military operations and technical support.