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Erica Wiley

@ericawiley

Patient Service Representative at Northwestern Medicine handling Epic registration, appointment scheduling, and patient payments.

United States
Message

At Northwestern Medicine, I welcome patients and support check-in and check-out, updating registration details and encounter documentation in Epic. I also schedule appointments and coordinate information with patients and clinical staff.

I collect point-of-service payments, obtain required consents and authorizations, and handle confidential patient information. Previously, as a Patient Registration Representative at Amita Hospital, I registered patients, verified insurance information, and booked appointments and procedures.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Robert Morris University logoRU

Robert Morris University

Bachelor of Arts, Applied Health Science

2013 - 2016

Bachelor of Arts in Applied Health Science from Robert Morris University, completed in 2016.

Tech stack

Software and tools used professionally

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