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Alexis SkeltonAS
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Alexis Skelton

@alexisskelton

I coordinate patient access, scheduling, insurance authorization, and front-desk care across healthcare settings.

United States
Message

What I'm looking for

I'm looking for a patient-facing healthcare support role where I can coordinate scheduling, registrations, insurance authorizations, and records while delivering respectful service in a collaborative environment.

I've supported patient access and scheduling at Cedars-Sinai, Martin Luther King Hospital, Camino Healthcare, and USC Norris Comprehensive Cancer Center.

At Cedars-Sinai, I greeted more than 200 patients daily, verified demographics and insurance, collected and reconciled co-payments, and managed registration documents.

I've processed referrals, authorizations, work-comp surgical requests, and pre-authorizations while resolving insurance issues with patients, providers, and third parties.

I bring experience maintaining patient records, coordinating procedure calendars, managing physician schedules, and delivering respectful service to patients from diverse backgrounds.

Experience

Work history, roles, and key accomplishments

USC Norris Comprehensive Center logoUC

Patient Scheduler

USC Norris Comprehensive Center

Feb 2025 - Aug 2025 (6 months)

Scheduled appointments for various procedures, ensuring sufficient time between appointments and managing appointment calendars. Maintained accurate patient records, verified insurance coverage, obtained pre-authorizations, and provided excellent customer service.

MH

Patient Service Representative

Martin Luther King Hospital

Apr 2024 - Dec 2024 (8 months)

Greeted over 30 patients a day, confirmed patient demographics and insurance accuracy, and processed work comp surgical requests. Obtained pre-authorizations, responded to inquiries from insurance companies and patients, scheduled peer-to-peer meetings, and resolved authorization issues.

CH

Medical Receptionist

Camino Healthcare

Oct 2023 - Apr 2024 (6 months)

Greeted over 30 patients a day, checked in outpatients, collected co-payments, and reconciled payments. Verified patient demographics and insurance information, scheduled appointments, and processed referrals and authorizations.

Cedars Sinai logoCS

Patient Service Representative

Mar 2020 - Sep 2023 (3 years 6 months)

Greeted over 200 patients a day, generated patient MRNs, and ensured all documents were obtained, signed, and scanned. Checked in outpatients, collected co-payments, reconciled payments, and verified patient demographics and insurance information.

Education

Degrees, certifications, and relevant coursework

VS

Venice High School

High School Diploma, General Studies

Completed high school education at Venice High School.

West Los Angeles College logoWC

West Los Angeles College

Associate Degree, General Studies

Attended West Los Angeles College for college-level coursework.

AU

Angeles University

Bachelor's Degree, General Studies

Attended Angeles University for further education.

MC

Medical Receptionist Certificate

Certificate, Medical Reception

Earned a Medical Receptionist Certificate.

CC

Certified Nurse Assistant Certificate

Certificate, Nursing

Earned a Certified Nurse Assistant Certificate.

LN

License Vocational Nurse

License, Nursing

Licensed as a Vocational Nurse.

CB

CPR BSL

Certification, Healthcare

Certified in CPR and Basic Life Support.

AA

Adult Mental Health First Aid

Certification, Mental Health

Certified in Adult Mental Health First Aid.

Tech stack

Software and tools used professionally

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