Astrid Francoeur

Assisted patients with account and billing questions, facilitated insurance verification, and resolved claim denials. Maintained electronic health records and processed payments.

Coordinated patient admissions, transfers, and discharges, and facilitated communication between patients and medical staff. Provided administrative support to nursing staff and maintained patient records.

Managed high call volumes, scheduled appointments, and conducted insurance verification. Registered patient information into the electronic health record system.

Coordinated patient scheduling and appointment reminders, developed care plans, and facilitated referrals. Coordinated with insurance companies to confirm coverage and process claims.

Scheduled surgeries and follow-up appointments, coordinated with surgical teams, and maintained appointment calendars. Managed patient records using electronic health record systems.

Greeted and admitted patients, completed pre-registration activities, and processed financial transactions. Ensured compliance with HIPAA regulations.

Earned a High School Diploma with a concentration in Psychology, Journalism, Leadership, and Computer Literacy.

Completed some college coursework in Health Administration without obtaining a degree.