Eon Reality

I’m an organised and proactive professional with proven experience in customer service, client communication, and remote operations. I manage daily administrative workflows, handle high-volume communications, and support clients’ onboarding and engagement across multi-brands remote work.

In previous roles, I delivered customer support and improved customer satisfaction and retention, handling inquiries, complaints, and after-sales support while keeping accurate customer and sales records. I also worked in direct sales and client support, engaging customers through outreach and product education, resolving client issues promptly, and supporting onboarding and product setup for new customers. At LAPO MFB, I managed client onboarding and account verification and grew the loan and savings portfolio by over 60%.

I’m comfortable working remotely with minimal supervision and I use digital tools and AI productivity tools (including ChatGPT) to improve workflow efficiency. With a Bachelor of Agriculture and certifications in Health, Safety & Environment, Business-to-Business Sales, and Project Management, I bring structured, safety-minded, and service-first execution to every client interaction.