Eon Clemente

I am a highly adaptable customer service professional with extensive real-world experience in dynamic, high-traffic environments. I have worked both voice and non-voice roles supporting telco and high-volume accounts, and I consistently meet performance targets through practical, results-oriented approaches.

My background includes recognition as a Top Agent and service as an SME/Mentor, demonstrating leadership and subject-matter expertise in customer support. I bring strengths in empathy, active listening, emotional intelligence, and clear communication that help de-escalate issues and improve customer satisfaction.

I hold coursework toward a Bachelor's in Automotive Engineering and continuously invest in self-learning and skills development, including fast and accurate typing and strong computer literacy. I seek roles where I can contribute to customer experience improvement, mentor colleagues, and grow professionally.