EO Elentorio
@eoelentorio
I recover warranty value and manage complex technical claims across aviation and automotive sectors.
CanadaWhat I'm looking for
I've managed end-to-end warranty claims across global aviation and luxury automotive operations, from Qatar Airways' Airbus and Boeing fleet obligations to BMW/MINI Cooper dealership compliance.
At Qatar Airways, I handled component claims for aircraft, engines, and APUs; negotiated supplier warranty terms; reviewed service bulletins, engineering orders, technical logs, and repair quotations; and challenged unjustified claim rejections to secure recoveries.
Most recently, I submitted and audited BMW/MINI Cooper warranty claims, processed appeals and goodwill authorizations, implemented recalls and campaigns, and reconciled warranty credits and receivables.
Experience
Work history, roles, and key accomplishments
Warranty Administrator
AutoWest Group
Jun 2023 - Aug 2026 (3 years 2 months)
Submitted warranty claims in compliance with manufacturer and dealership policies. Verified labor operations and evaluated repair orders for warranty compliance, accuracy, and completeness.
Warranty & Repairs Engineer
Qatar Airways
Sep 2002 - Jun 2020 (17 years 9 months)
Managed component warranty claims for unserviceable aircraft, engines, and APUs. Negotiated warranty agreements and reviewed service bulletins for entitlement.
Technical Services Engineer
Air Philippines Corporation
Sep 1999 - Aug 2002 (2 years 11 months)
Provided technical support on airframe and powerplant systems for operations. Assisted in resolving AOG situations to reduce delays and cancellations.
Education
Degrees, certifications, and relevant coursework
Acsenda School of Management
Bachelor of Business Administration, International Business Management
Pursued a Bachelor of Business Administration with a major in International Business Management.
Cebu Aeronautical College
Bachelor of Science, Aeronautical Engineering
Earned a Bachelor of Science in Aeronautical Engineering.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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