At Global Excel Management, I process and support travel insurance and financial-services claims, including auto rental, extended warranty, and purchase security claims. I review claim documents and policy requirements, follow up on missing information, and keep customers informed about claim status and next steps.
I handle 30+ client interactions daily and achieved a 92.29% claim quality score against an 86% target. Earlier, I supported customers at Sutherland Global and on QuickBooks Support at Arise, and maintained financial records as a Bookkeeper at Jigan Security Company.
