Looking for a job

Enoch Edward

@enochedward

Message

Experienced IT and operations professional driving efficient business solutions.

Nigeria

Message

What I'm looking for

I seek a role combining IT support and operations where I can drive efficiency, mentor teams, contribute to strategy, and continue professional development in a collaborative organization.

I am an experienced IT and business operations professional with a strong background in IT support, systems repair, administration, and performance management. I have delivered results across banking, consulting, and technology services by improving processes, designing presentations and templates, and coordinating programs.

Throughout my career I have led teams, managed office operations, and supported technical functions — from transaction operations at a commercial bank to IT/business analysis and strategy advisory roles. I combine hands-on technical troubleshooting with reporting, training, and stakeholder liaison to improve service delivery and operational efficiency.

I hold HND and ND qualifications in Electrical/Electronics Engineering, am pursuing a PGD in Information Technology, and have multiple professional certificates including Google Digital Marketing and IT Support training. I am committed to continuous learning and to applying practical, results-oriented approaches to organizational challenges.

Experience

Work history, roles, and key accomplishments

Strategy Adviser

Teasoo Consulting

Jan 2024 - May 2025 (1 year 4 months)

Managed office operations and unit performance, coordinated special programs and training, and oversaw petty cash and clinic operations to improve administrative efficiency and reporting accuracy.

Office Management Performance Tracking Program Coordination Reporting Petty Cash IT Support

Technical Assistant

Move Monkey Limited

Jun 2024 - Nov 2024 (5 months)

Provided IT support, managed shuttle system reporting, designed business templates and presentation slides, and maintained AIB documentation to streamline operations and reporting.

IT Support System Administration Presentation Design Templates Documentation Business Process Improvement AIB Management

IT/Business Analyst

Strategy, Policy, Projects and Performance Management Office

Jan 2022 - Jan 2024 (2 years)

Developed content, provided IT support, designed presentation decks, and created strategies and frameworks while organizing events to enhance project performance and stakeholder communication.

Business Analysis IT Support Content Development Strategy Development Presentation Design Event Coordination Framework

Administrative Assistant

Strategy, Policy, Projects and Performance Management Office

Jan 2021 - Jan 2022 (1 year)

Managed front-desk correspondence, tracked files and approval requests, prepared responsibility charts and presentation decks, and served as IT liaison to improve administrative workflows.

Office Administration Correspondence Management Liaison Workflow Optimization Record keeping

Transaction Officer

Guaranty Trust Bank

Jan 2016 - Jan 2021 (5 years)

Served customers to resolve product and service issues, led a team to improve customer satisfaction and maintained punctual service delivery while monitoring market fluctuations for account adjustments.

Customer Service Transaction Processing Team Leadership Account Management Reporting

Account Assistant

Living Faith Church Palladan

Jan 2015 - Jan 2016 (1 year)

Collected and entered financial data, prepared reports for auditors and leadership, and generated detailed account summaries to support financial oversight and transparency.

Financial Reporting Excel Data Entry Account Reconciliation Documentation Reporting

Business Development Officer

Smart Micro System

Jan 2014 - Jan 2015 (1 year)

Built relationships with key decision makers, marketed software to financial institutions, and produced reports and presentations to drive business growth and product adoption.

Business Development Client Relations Market Analysis Sales Strategy Presentation Design Reporting Lead Generation

Computer Tutor

Stella Gold International

Jan 2013 - Jan 2014 (1 year)

Mentored student teachers, evaluated student performance, and implemented instructional approaches and activities to enhance learning and curriculum delivery.

Teaching Student Evaluation Classroom Management Instructional Design Mentoring Educational Support

Manager

Multinet Computers

Jan 2012 - Jan 2013 (1 year)

Managed operations, hired and trained staff, set policies, monitored performance and exceeded financial goals through expense control, scheduling and inventory optimization.

Team Management Hiring Operations Management Performance Monitoring Sales Growth Inventory Control Policy Implementation

Systems Repair Specialist

Nipost Computers

Jan 2009 - Jan 2010 (1 year)

Diagnosed and repaired hardware and software issues, performed routine maintenance, delivered user training and resolved technical problems to maintain system uptime and user productivity.

User Training Technical Support IT Support